Ops Associate

2 weeks ago

Bengaluru Karnataka, India Suki Full time

**Position: Ops Associate**

**Org: Suki.Ai**

**Location: Bangalore**

**What we want to accomplish**

Suki is creating a new category in the health tech space - the digital assistant. We are going to be the voice user interface for healthcare. What does that mean? Currently, doctors use their electronic medical record (EMR) system to track patient encounters. These systems can be hard to navigate and very time consuming to manage. Time that doctors would rather have to spend with their patients. This is the problem we are solving right now: Doctors that use Suki already spend over 50% less time on administrative tasks and we are striving to do even better.

**What will you do?**

The primary role of an Ops Associate is to ensure that our clinician users are receiving the highest quality output from our product by ensuring that all our standards are consistently met. You will be responsible for conducting quality audits, process notes, in a timely manner which will ultimately lead to better continuity of care for patients. As an Ops Associate, you will also play a significant role in data labeling for the **ML team**, aiming to improve the quality of ambient notes. You will collaborate closely with the QA testing team to assess note quality parameters and work in close association with the Tech support team. This role reports to the** **Quality and Operations Manager.
- Quality First: Always ensure customers are receiving a 100% accurate and high-quality service. Always adhere to HIPAA rules and regulations.
- Collaborate Effectively: Work with your team to provide feedback regarding user output, quality, product bugs and improvements. Additionally, work in conjunction with the Machine Learning team for data annotation, Quality Assurance team for testing, and Technical Support team for Ops related issues.
- Be Adaptable: Work flexible hours based on doctor's clinic schedules and be ready to adapt on the fly as we launch and iterate. This includes overnights and weekends.
- Be Self-Motivated: You are passionate about achieving goals and enjoy working independently.
- Be a Mentor: Train and create more Quality Assurance Specialists within the company.
- Be Consistent: Always meet productivity and quality expectations as per company goals.

**Qualifications**:

- A minimum of 12 years' experience in Medical Transcription or Medical Scribing required.
- Exceptional written and oral communication skills, including English usage, grammar, punctuation, and style.
- Strong understanding of medical documentation and medical terminology.
- Scribe or medical transcription experience required.
- Strong computer, typing, and listening skills (typing speed of 60+ words per minute).
- Impeccable attention to detail.
- Having previous experience in data labeling is advantageous.
- This role is temporarily 100% remote. Applicants must have the ability to work from home with a secure and reliable internet connection with adequate power backup (UPS), until the team returns to the office in Bangalore. Also, this role requires you to work in the Night Shift.

**Tell me more about Suki**
- **On a roll**: Named by Fast Company as one of the most innovative companies, named Google's Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI.
- **Great team**:Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
- **Great investors**:We're backed by Venrock, First Round Capital, Flare Capital, March Capital, and others. With our $55M Series C financing, we have the resources to scale.
- **Huge market**: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become _the_ voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
- **Great customers**: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice.
- **Impact**:You'll make an impact from day one. You'll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better.

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values.

  • Ops Associate

    2 weeks ago

    Bengaluru, Karnataka, India Suki Full time

    **Position: Ops Associate** **Org: Suki.Ai** **Location: Bangalore** **What we want to accomplish** Suki is creating a new category in the health tech space - the digital assistant. We are going to be the voice user interface for healthcare. What does that mean? Currently, doctors use their electronic medical record (EMR) system to track patient...

  • Associate - Ops Sup

    2 weeks ago

    Marathahalli, Bengaluru, Karnataka, India Moder Solutions Full time

    **Associate - Ops Sup**: Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India - Department- Ops Support- Job posted on- Aug 3, 2023- Employee Type- Full Time- Experience range (Years)- 1 year - 2 years

  • People Ops Associate

    2 months ago

    Bengaluru, Karnataka, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Ad Ops Services Associate

    2 months ago

    Bengaluru, Karnataka, India Amazon Dev Center India - Hyderabad Full time

    Bachelor's degree - Speak, write, and read fluently in English - Experience with Excel Amazon Advertising is growing its online advertising program and is seeking an Ad Operations Associates in BLR to support our Global business. The Ad Ops Services Associate will provide world-class customer service and support for the Amazon global advertising business....

  • Associate - Ops Sup

    2 months ago

    Bengaluru, India Moder Solutions Full time

    **Associate - Ops Sup**: Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India - Department- Ops Support- Job posted on- May 2, 2023- Employment type- Full TimeJob Roles and Responsibilities: - Answering or making calls to employers to verify the employment status of borrower - Responding efficiently and accurately to employers and client -...

  • Scaled Ops Associate

    7 days ago

    Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

    Have at least 6 months of experience in advertising domain. - Attention to detail and work with the highest level of accuracy. - Current metrics in good standing. - Knowledge of basic excel skills. - Outstanding organizational, prioritization, attention to detail and multi-tasking skills. **Notice**: This is a seasonal 6-month role. If you love sports,...

  • Sales Associate

    2 weeks ago

    Bengaluru, Karnataka, India Adidas Full time

    Purpose/Mission This role is responsible to meet or exceed Retail Sales, KPIs, Comp Growth against planned Budgets for MBO/LFR in Key Accounts Channel. This person will also be responsible to drive commercial success, to strengthen retail execution in the assigned stores and to drive in-store productivity. Key Responsibilities - To ensure proper execution...

  • Sr. Ops Associate, BOX

    2 months ago

    Bengaluru, India ASSPL - Karnataka Full time

    We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace.The Sr. Ops Associate supports the team that...

  • Procurement Ops Associate

    1 week ago

    Bengaluru, India Open Text Corporation Full time

    **Procurement Ops Associate**: - Req id: 36371- Bangalore, KA, IN**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity** The...

  • Scaled Ops Associate

    6 days ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    2 or more years of Advertising or similar experience in a related field. - General understanding of online advertising processes and Live TV Ad Scheduling. - Outstanding organizational, prioritization, attention to detail and multi-tasking skills. - Strong communication skills (verbal and written). - Ability to troubleshoot technical issues. -...

  • Security Ops Center Associate

    2 months ago

    Bengaluru, Karnataka, India ECI Full time

    ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

  • Security Ops Center Associate

    2 weeks ago

    Bengaluru, Karnataka, India ECI Full time

    ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

  • Ad Ops Services Associate, Adops Associate

    2 weeks ago

    Bengaluru, India ADCI - Karnataka Full time

    Amazon Advertising is growing its online advertising program and is seeking an Ad Operations Associates in BLR to support our Global business. The Ad Ops Services Associate will provide world-class customer service and support for the Amazon global advertising business. Responsibilities include the daily operations of advertising campaigns across Amazon and...

  • Sr. Ops Associate

    5 days ago

    Bengaluru, India ASSPL - Karnataka Full time

    We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace.The Sr. Ops Associate supports the team that...

  • Sr. Ops Associate, In Stock Management

    3 weeks ago

    Bengaluru, India ASSPL - Karnataka Full time

    We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace.The AM Associate, ISM will help sellers grow...

  • Business Analysis Associate

    2 weeks ago

    Bengaluru, India JPMorgan Chase Bank, N.A. Full time

    As a Business Analysis Associate in Cash & Card Operations team (C&C Ops) you will be responsible for accurate investigation and resolution of cards and payments related enquiries for Chase UK. The working pattern follows UK time zone and UK public holidays. Note - This team only investigates complex enquiries and the general ones are handled by Contact...

  • Financial Administrator

    1 month ago

    Bengaluru, Karnataka, India Open Text Corporation Full time

    **Financial Administrator - Procurement Ops**: - Req id: 39763- Bangalore, KA, IN**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the...

  • Sr. Ops Associate

    4 weeks ago

    Bengaluru, India ASSPL - Karnataka Full time

    We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace.The Sr. Ops Associate supports the team that...

  • Sr. Ops Associate

    2 weeks ago

    Bengaluru, India ASSPL - Karnataka Full time

    We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace.The Sr. Ops Associate supports the team that...

  • Sr. Ops Associate

    2 months ago

    Bengaluru, India ASSPL - Karnataka Full time

    We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace.The Sr. Ops Associate supports the team that...