Customer Relationship Officer
3 weeks ago
Customer Relationship Officer (Location...MFT8296
- Retail BankingCity - Ludhiana
- Required Experience
- 0 - 3 Years
-Posted On
- 04 Mar 2023
Basic Section
No. Of Openings
- 6
- Grade
- NA1
- Designation
- Others
- Closing Date
- 31 Mar 2024
- Organisational
Organisation
- CSB Bank
- Organization Unit
- Retail & SME (Business And Risk), Operations & IT
- Sub Org Unit 1
- Retail Banking
- Sub Org Unit 2
- Others
- Sub Org Unit 3
- Others
- Sub Org Unit 4
- Others
- Sub Org Unit 5
- Others
- Sub Org Unit 6
- Others
- Branch/Department Code
- 950
- Branch/Department Name
- Head Office
- Country
- India
- Geographic Zone
- North
- State
- Punjab
- City
- Ludhiana
- Worksite
- City - Ludhiana
- Worksite Code
- Generic - Ludhiana
- Skills
Skill
CROSS SELLING
CUSTOMER SERVICE
LEAD GENERATION
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
- Job Description
Job Purpose: Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements. Functional Responsibilities: Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions Informing customers about bank products and services Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete Maintaining and balancing cash drawers and reconciling discrepancies Packaging cash and rolling coins to be stored in drawers or the bank vault Keeping a clean, organized work area and a professional appearance Handling currency, transactions, and confidential information in a responsible manner Maintains customer confidence and protects bank operations by keeping information confidential
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