Customer Support Associate
2 months ago
**Designation: Customer Support Associate**
- **Location: BKC, Mumbai (Hybrid)**
**About Nivoda**
Nivoda is an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.
Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.
**What you'll do**:
- Take care of all Global Suppliers who are already listing their stock on Nivoda
- Supporting suppliers by providing quick, honest advice and confident and clear responses
- Supporting global operations team by getting quick answers from the suppliers by following up with them
- Confidently answer any questions asked about Nivoda, and its offering, and who best to redirect an enquiry to
- Continuously contribute ideas on how Nivoda’s service, process and systems can be improved
- Welcome new enquiries to Nivoda, inform them of our processes, policies, brand, background.
- Develop an in-depth knowledge of our products & the brand and convey this with pride & enthusiasm to customers
- Build a strong internal network in order to efficiently communicate and coordinate with other functions, such as Fulfillment, Sales, Operations, Tech, Finance and Product
- Keep Suppliers well informed of changes to their orders, deliveries, returns
- Completing tasks at a quick pace with effective management
- Record issues and work with other teams to improve customer experience
**What you'll need**:
- Mumbai based, excellent communication skills in English and Gujarati.
- Excellent & courteous written and verbal communication
- Experience in a customer service and facing role and willingness to learn
- Knowledge of diamonds preferable but not required
- Responsible and reliable
- Excellent people skills and compassion
- A team player and can collaborate with wider teams
- Passionate about great customer service
- Ability to manage time effectively.
- Comfortable to work in rotational shifts.
**What you'll get**:
- Ability to join an exciting and truly global team.
- A vital role and pivotal to the organisation's success.
- A dynamic work environment in a fast-paced and growing company.
- Ability to join and contribute to a company during an exciting exponential growth and expansion phase.
- As a part of our commitment to employee well-being, we provide healthcare benefits for you and your family and unlimited holiday allowance.
- Statutory benefits like PF & Gratuity etc.
-
Customer Service Associate bengali Process
1 month ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Bengali Process)** **Job Details & Requirements** **Designation: Customer Service Associate (Bengali Process)** Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak Bengali...
-
Customer Service Associate
2 days ago
Navi Mumbai, India WorkSpace Associate Full timeWe are urgently hiring Customer Service Associates for a logistics company based in the US. As a Customer Service Associate, you will be responsible for handling customer inquiries and providing support through a blended calling process. The position is located in Mahape, Ghansoli, Navi Mumbai. - Previous international/domestic customer service experience. -...
-
Customer support associate
3 weeks ago
Mumbai, Maharashtra, India White Force Outsourcing Pvt Ltd Full timeApply for Customer Support Associate, HAPPY SQUARE OUTSOURCING SERVICES PVT.LTD. in Mumbai for 0 - 1 Year of Experience on
-
Customer Support Associate
1 month ago
Pune, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG with 6 months of BPO experience. Graduate freshers. Salary-up-to - 3LPA Shifts: Rotational Location: Pune Looking for immediate joiners only. **Contact Person - HR Alfiya: 8308769531 **Salary**: ₹200,000.00 - ₹300,000.00 per year Schedule: - Rotational shift
-
Customer Support Associate
4 weeks ago
Airoli, Navi Mumbai, Maharashtra, India Tech Mahindra Full time**Tech Mahindra is hiring Customer Support Associates for Airoli, Navi Mumbai location.** **Undergraduates/graduates/fresher/experience all can apply** **Stock Market process (Inbound Voice - Customer Service)** **6 days working, Day shift, Sunday off** **Job Types**: Full-time, Permanent **Salary**: ₹18,000.00 - ₹20,500.00 per...
-
Customer Support Associate
4 weeks ago
Hinjewadi, Pune, Maharashtra, India Tech Mahindra Full timeInternational Voice process !!!! Profile : - **Customer Support Associate / Senior Associate** Roles and Responsibilities This is a customer service profile where in you will be responsible to receive calls from the customers regarding some basic queries & you will be responsible to resolve the issues over call - Any Graduate & Under-Graduate can apply. -...
-
Customer Support Associate
1 month ago
Pune, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 5LPA - Shifts: Rotational Location: Pune Looking for immediate joiners only. **Contact Person - HR Alfiya: 8308769531 **Salary**:...
-
Customer Support Associate
1 month ago
Pune, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 4.5LPA- (30-32k in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. **Contact Person - HR Alfiya: ...
-
Customer Support Associate
4 weeks ago
CBD Belapur, Navi Mumbai, Maharashtra, India Tech Mahindra Full time**Tech Mahindra is hiring Customer Support Associates for CBD Belapur, Navi Mumbai location.** **Banking process (inbound voice - customer service)** **Graduation is mandate** **Minimum 6 months experience is required** **If someone is not from BFSI background, good knowledge about banking is required.** **6 days working, Day shift, Sunday off** **Job...
-
Customer Support Associate
2 weeks ago
Pimpri-Chinchwad, Maharashtra, India Thinkitive Technologies Private Limited Full timeProvide accurate records approximately products, services, and corporation rules to clients. - Assist customers in troubleshooting technical issues and resolving court cases effectively. - Ensure timely and courteous verbal exchanges with customers to hold a fine relationship. - Bachelor’s degree or equivalent experience in an associated field. - Prior...
-
Customer Care Executive- Telecom Process
4 weeks ago
Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time**Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...
-
Customer Support Associate
2 weeks ago
Pune District, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 4.2LPA- (27k in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. **Contact Person - HR Alfiya:...
-
Customer Support Associate
2 days ago
Vikhroli, Mumbai, Maharashtra, India Aerial Telecom Solutions Pvt Ltd Full timewe are looking for a **CUSTOMER SUPPORT ASSOCIATE**having **VOICE PROCESS **experience. **A brief about our organization.** Aerial Telecom Solutions Private Limited strives to be a leader in the global marketplace of telecom, IT, IT, and Banking industries. Founded in 2010 and headquarters in Mohali, Our business has achieved consistent annual growth in...
-
Customer Support Associate
2 weeks ago
Pune District, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for: - UG with minimum 6 months of experience - Graduate freshers - Excellent communication skills - Should be okay with night shifts Salary-up-to - 2.80LPA Shifts: US Location: Hinjewadi, Pune Looking for immediate joiners only. **Contact Person - HR Maaz - 9373568988/ HR...
-
Customer Support Associate
4 weeks ago
Mumbai, India Firework Full timeFirework is the world's leading immersive "shoppertainment" ecosystem with shoppable video, live streaming commerce, and monetization capabilities powering hundreds of direct-to-consumer brands, retailers and media publishers worldwide. Firework empowers its customers to create and host native, shoppable video content for engaging product discovery, seamless...
-
Customer Support Associate
4 weeks ago
Nariman Point, Mumbai, Maharashtra, India GEEBEE Education Pvt. Ltd Full timeBeing well informed and updated about the admission process of Overseas universities. - Assisting the associates with the admission process to Overseas Universities. - Coordinating and follow ups with the Overseas Universities to generate offer letters for the students. - Follow up on pending documents, extensions, deferrals or any other requirements with...
-
Customer support associate
3 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeJob DescriptionWe are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift proficient and friendly manner.You will have the ability to swiftly gain customer confidence and trust.To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an...
-
Customer Support Coordinator
4 weeks ago
Mumbai, Maharashtra, India Beckman Coulter Diagnostics Full time**Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.** At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates...
-
Customer Support Associate
1 month ago
Navi Mumbai, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time_**We are hiring for CUSTOMER SUPPORT ASSOCIATE**_ - **Job Location: Ghansoli, Navi Mumbai, Maharashtra**_ **Roles & Responsibilities**: - Maintain positive relation with customer. - Solve their queries. - Give knowledge about company product and services. **Skills**: - Communication skills. - Relationship building. **Minimum Qualification**: 12th...
-
Customer Support Associate
4 weeks ago
Viman Nagar, Pune, Maharashtra, India Uni Seoul Full time**Job description** **Position**: Customer Support Associate **Key role**: **Customer Support Associate **must be able to quickly assess the situation at hand and determine the best course of action to take. They may need to research product details or company policies in order to provide accurate information and resolve any...