Jewellery Sales Assistant

3 weeks ago

Tiruchchirappalli, India V Catapult Recruitment Solutions Full time

Job Title: Jewellery Sales Assistant

Location: Trichy, India

**Job Description**:
As a Jewellery Sales Manager, your primary responsibility will be to oversee and drive sales activities within the jewellery retail setting. You will be responsible for managing a team of sales associates, achieving sales targets, and delivering exceptional customer service to promote customer satisfaction and loyalty. Your role will involve a combination of sales management, team leadership, and customer relationship management.

**Responsibilities**:
1. Sales Management:

- Develop and implement sales strategies to drive revenue growth and achieve sales targets.
- Monitor sales performance, analyze sales data, and provide regular reports to senior management.
- Conduct market research to identify customer preferences, market trends, and competitors' activities.
- Collaborate with the marketing team to develop promotional campaigns and initiatives to increase sales.

2. Team Leadership:

- Recruit, train, and manage a team of sales associates, providing guidance and support to maximize their performance.
- Set sales targets for the team, monitor individual and team performance, and provide feedback and coaching as needed.
- Foster a positive and motivating work environment, encouraging teamwork and professional development.

3. Customer Service and Relationship Management:

- Ensure excellent customer service is delivered consistently, maintaining high standards of service quality and customer satisfaction.
- Build and maintain strong customer relationships, attending to customer inquiries, concerns, and special requests.
- Provide product knowledge and guidance to customers, assisting them in making informed purchasing decisions.
- Resolve customer complaints or issues in a timely and satisfactory manner.

4. Inventory Management:

- Oversee inventory control processes, ensuring accurate stock levels, proper product assortment, and effective stock replenishment.
- Collaborate with the buying team to forecast demand, analyze product performance, and make recommendations for stock ordering and assortment optimization.

5. Visual Merchandising:

- Work closely with the visual merchandising team to ensure appealing and attractive displays that showcase the jewellery collection effectively.
- Monitor visual merchandising standards and make adjustments as needed to enhance the overall customer experience.

**Requirements**:

- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience as a Sales Manager or in a similar sales leadership role within the jewellery industry.
- Strong sales acumen and a track record of achieving sales targets.
- Excellent leadership and team management skills.
- Exceptional communication and interpersonal skills.
- In-depth knowledge of jewellery products, materials, and industry trends.
- Customer-oriented mindset and a passion for delivering excellent customer service.
- Strong organizational and problem-solving abilities.
- Proficiency in using sales and inventory management software.

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Trichy, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9345597827
Expected Start Date: 01/08/2023

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