Presales Executive
2 weeks ago
**Function**: Pre Sales and Business → Sales / Business Development
- Business Development
- Lead Generation
- Presales
- Sales
- Telecalling
**Responsibilities**:
- Make outgoing calls to potential customers to schedule high quality leads for sales.
- Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Seize opportunities to upsell services when they arise.
- Follow up with potential customers in a timely manner if necessary.
- Manage a large number of outbound calls in a timely manner.
- Document all call information in the CRM according to standard operating procedures.
- Meet personal/team qualitative and quantitative targets.
- Possess strong knowledge of Livspace services to identify customer needs when qualifying them.
- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or service increase customer satisfaction and revenue.
- Schedule visits with our design team as per defined process.
- Follow-up with internal stakeholders to ensure that appropriate action has been taken on customer requests and complaints.
- Make reminder calls to customers & schedule appointments, ensuring that the calls happen as per scheduled time.
- Keeping records of customer interactions and different transactions, recording details of comments, inquiries & complaints.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
**Requirements**:
- A graduate in any stream (10+2+3 regular education)
- 3-5 yrs of relevant experience in Tele sales, Inside sales or similar
- Familiar with CRM & cloud telephony systems and practices
- Customer focused and adaptable to different personality types
- Have the ability to multitask, set priorities and manage time effectively
- Possess previous experience in a call center dealing with Indian consumers.
- Superior listening, verbal, and written communication skills
- Proficient in spoken English with proper grammar & fluency
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: From ₹9,911.89 per month
**Benefits**:
- Work from home
Shift:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Travel requirement:
- No travel
Ability to commute/relocate:
- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work (preferred)
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