IT Support
3 weeks ago
#responsibilities**:
**Respond to client inquiries promptly and provide relevant solutions.**
**Determine priority issues and escalate them to the proper channels for resolution.**
**Keep detailed records of all Client interactions and transactions.**
**Improve Client support processes and procedures by working with the team.**
**As needed, provide clients with product and service information.**
**Follow up with clients to ensure that their problems are completely remedied.**
**Flexible with the shift timing.**
**Must have the experience to work in a team.**
requirements**:
**Bachelor's degree or equivalent work experience in a relevant discipline.**
**Proven expertise in Client service or a related function.**
**Excellent written and verbal communication abilities in English.**
**Strong problem-solving abilities and the ability to think critically are required.**
**Knowledge of TR Software/Application and Client software and tools.**
**Ability to function in a fast-paced atmosphere while handling numerous duties at once.**
**Strong attention to detail and dedication to providing high-quality service.**
**A good attitude and a desire to assist others.**
**Salary**: ₹10,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 6357412890
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