Guest Handling Representative

2 weeks ago


Delhi Delhi, India rankbloc Full time

club ambassador Designation : Membership Ambassador

Job Location : Delhi/NCR, Mumbai, Jaipur,Chennai,Ahmedabad,Bangalore (Based at client hotels)

Key Responsibilities:
1. To represent the Program and the organization at the hotel.

2. Responsible for enrolments of walk in and other customers into the Membership.

3. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment.

4. Engagement with Members walking into the hotels to build a relationship.

5. Coordination with the hotel teams for reservation and other requests and responding back to the customers.

6. Understanding front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.

7. Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.

8. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:
2. Excellent social and verbal communication skills in English.

3. Self-motivated, smart, confident with excellent presentation skills.

4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage.

Pay: ₹350,000.00 - ₹400,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Delhi, Delhi, India Divine Hospitality Full time

    **Roles and Responsibilities**: A Host/Hostess must be able to carry natural conversation skills with the Guests without sounding scripted or intrusive. Assign Guests to respective Sales representatives. Should be able to handle all guests without bias or prejudice. Good Communication Skills Should be carried. Must be guest service focused and a team...


  • Delhi, Delhi, India Vianaar Homes Pvt. Ltd. Full time

    **Responsibilities**: Guest handling Onboarding induction: Meet and get introduced with the owner along with the On Boarding Representative Ensure the inventory is complete as per rental requirements Villa check Coordinate with the On Boarding Team has fixed the photoshoot date Ensure that the villa is completely fit to rent and inform reservations to list...


  • Delhi, Delhi, India Vianaar Homes Pvt. Ltd. Full time

    **Responsibilities**: Guest handling Onboarding induction: Meet and get introduced with the owner along with the On Boarding Representative Ensure the inventory is complete as per rental requirements Villa check Coordinate with the On Boarding Team has fixed the photoshoot date Ensure that the villa is completely fit to rent and inform reservations to list...


  • Delhi, Delhi, India Aouraa Events Pvt. Ltd. Full time

    Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff...


  • Delhi, Delhi, India The Anant Raj Corporation Full time

    **Role & Responsibility** Welcome guests at the arrival and taking them around the property. - Manage Front Office, Visitors, Guests - Provide information about amenities, area and venues and promote services. - Meeting guests who visit and promote our lifestyle membership program (if required). - Record information in the logbook daily. - Assist them in...


  • Delhi, India Luxe Opera Hotels and Resorts pvt ltd Full time

    **Guest Service Representative Responsibilities**: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and...


  • Delhi, Delhi, India Holiday Inn Full time

    Greet and welcome all guests and take beverage and food orders in a prompt and professional manner Be attentive to guest's needs Prepare food and beverages for service to guests and present food according to established health and presentation standards Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should...


  • Delhi, Delhi, India The Metropolitan Hotel & Spa Full time

    FEMALE CANDIDATES ARE PREFERRED. - Welcome guests during check - giving a fond farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel,...


  • New Delhi, India Tarc Limited Full time

    Number of positions - 2 Locations - Delhi& Gurgaon Min. 1 year exp. in Guest Relationship/Front office role. Roles and Responsibilities - Proven experience as a front desk representative or relevant position - Strong communication and people skills. - Manage Front Office, Visitors, Guests - Route calls to specific people. - Handling EPBX Calls incoming and...


  • Safdarjung Enclave, Delhi, Delhi, India Vianaar Homes Pvt. Ltd. Full time

    **Responsibilities**: Guest handling Onboarding induction: Meet and get introduced with the owner along with the On Boarding Representative Ensure the inventory is complete as per rental requirements Villa check Coordinate with the On Boarding Team has fixed the photoshoot date Ensure that the villa is completely fit to rent and inform reservations to list...


  • Delhi, Delhi, India Grow4sure Consulting Pvt. Ltd Full time

    **Job Title**: Guest Relations Executive **Department**: Guest Services **Job Overview**: The Guest Relations Executive is responsible for overseeing the guest services team and ensuring exceptional service delivery. This role involves managing guest interactions, resolving complex issues, and implementing strategies to enhance guest satisfaction and...


  • Delhi, India Bel Cibo Hospitality Pvt. Ltd. Full time

    Responsibilities: Greet and welcome guests in a friendly and professional manner. Provide excellent customer service by addressing guests' inquiries and resolving any issues promptly. Maintain a positive and helpful attitude to ensure a welcoming environment. Assist guests in making reservations and provide information about services and...


  • Delhi, India Bel Cibo Hospitality Pvt. Ltd. Full time

    Responsibilities: Greet and welcome guests in a friendly and professional manner. Provide excellent customer service by addressing guests' inquiries and resolving any issues promptly. Maintain a positive and helpful attitude to ensure a welcoming environment. Assist guests in making reservations and provide information about services and...


  • Delhi, Delhi, India Holiday Inn Full time

    Duties and responsibilities Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact CRT/CMT or administer first aid/CPR as required....


  • Delhi, Delhi, India Andaz Delhi Full time

    Summary **Operational** - To assist in managing efficiently the department according to the established concept statement providing personalized, courteous, professional, efficient and flexible service at all times, following Andaz Delhi Standards of Performance. - To check all due out folio’s each morning for accuracy and presentation, to ensure follow...


  • Delhi, Delhi, India Indo Fusion Cocktail Services Full time

    Warmly greet and interact with all guests, ensuring a positive experience - Provide exceptional service by attending to guests’ needs promptly and courteously.Maintain a professional appearance and possess effective communication skills. - Actively listen to and address guest complaints, resolving issues in a timely manner. - Implement customer service...


  • Delhi, Delhi, India ApplyT Full time

    Greetings of the Day! We are currently hiring for Guest Service Associate for a well known property based in delhi Chattarpur. **Responsibilities**: - Uncover the specific responsibilities that Guest Service Associates undertake, from welcoming guests to handling check-ins and check-outs. - Explore their role in providing information about services,...


  • Delhi, Delhi, India Indo Fusion Cocktail Services Full time

    Warmly greet and interact with all guests, ensuring a positive experience - Provide exceptional service by attending to guests’ needs promptly and courteously.Maintain a professional appearance and possess effective communication skills. - Actively listen to and address guest complaints, resolving issues in a timely manner. - Implement customer service...


  • Delhi, India Sewara Hospitality Full time

    Nestled amidst the heart of Lutyens Delhi at The Diplomat Hotel, NOE redefines easy dining bistro with its vibrant social ambience and cutting-edge culinary experiences. Inspired by its prestigious address and surroundings, the bistro design combines the old-world colonial aesthetics of Lutyens Delhi with contemporary elements. Featuring 3 diverse settings...

  • Guest Relations Agent

    2 weeks ago


    Delhi, Delhi, India Hilton Full time

    A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you will serve on the Front Office...