E-commerce Executive
2 weeks ago
I am looking to hire for a women's wear brand.
You must have worked on **SHOPIFY** website, looking for only **FEMALES**
Monday to Saturday working, 9:30am-6:30pm
Key Responsibilities:
- **E-commerce Operations**_:
1. Manage and update the Shopify website, including adding new products, updating product details, pricing, and inventory.
2. Ensure the website is always up-to-date with accurate product information and visuals.
3. Monitor and troubleshoot any technical issues on the website in coordination with the development team.
- **Order Management**:_
1. Track shipping and order fulfillment to ensure timely delivery to customers.
2. Handle order-related queries and coordinate with logistics partners for smooth operations.
3. Maintain records of shipping details, invoices, and payment reconciliations.
- **Customer Support**:_
2. Resolve customer issues related to orders, shipping, returns, or refunds.
3. Collect feedback to improve customer satisfaction and enhance processes.
- **Backend Administration**:_
1. Monitor inventory levels and coordinate with the team to manage stock replenishment.
2. Generate and maintain sales and performance reports for analysis.
3. Assist with backend operational tasks, ensuring smooth day-to-day functioning.
- **Pop-up Stall Management**:_
1. Manage and set up the brand's pop-up stall twice a month (as required).
2. Handle customer interactions, provide product information, and process transactions at the stall.
3. Ensure the stall is visually appealing and represents the brand effectively.
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- E-commerce: 2 years (required)
- Shopify: 2 years (required)
Work Location: In person
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