Customer Relationship Executive

2 months ago


Ramanathapuram Coimbatore Tamil Nadu, India Solubilis Corporate Services Full time

**Key Responsibilities**:

- Build and maintain strong relationships with customers through regular communication and interaction.
- Understand customer needs and preferences to provide tailored solutions.
- Address customer inquiries and concerns promptly and effectively...
- Negotiate terms and conditions of sales agreements.
- Maintain regular communication with customers through various channels.
- Monitor customer satisfaction levels and identify areas for improvement.
- Implement strategies to enhance customer satisfaction and loyalty.
- Gather customer feedback and analyze it to identify trends and insights.
- Maintain accurate and up-to-date customer records in the CRM system.
- Analyze customer data to identify opportunities for growth and improvement.

**Qualifications**:

- Bachelor's degree in business, marketing, or a related field.
- Proven experience in customer relationship management or sales.
- Strong communication and interpersonal skills.
- Excellent problem-solving and negotiation abilities.
- Knowledge of CRM systems and sales methodologies.
- Ability to work independently and as part of a team.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹150,000.00 - ₹250,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Ramanthapuram Cbe, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Ramanthapuram Cbe, Tamil Nadu (preferred)

Work Location: In person



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