Client Servicing
5 months ago
**Building and Maintaining Client Relationships**: Establish and nurture strong relationships with clients, understanding their needs and preferences.
- **Addressing Client Inquiries**: Serve as the primary point of contact for client inquiries, resolving issues, and providing timely and accurate information.
- **Managing Client Accounts**: Oversee client accounts, ensuring proper documentation, billing, and adherence to contractual agreements.
- **Understanding Client Objectives**: Gain a deep understanding of client objectives, and work with internal teams to develop strategies to meet or exceed those objectives.
- **Communicating with Internal Teams**: Collaborate with internal departments such as sales, marketing, and operations to ensure client needs are met efficiently and effectively.
- **Providing Product/Service Knowledge**: Educate clients on products or services offered, explaining features, benefits, and value propositions.
- **Identifying Opportunities for Growth**: Proactively identify opportunities to upsell or cross-sell additional products or services to existing clients.
- **Monitoring Client Satisfaction**: Regularly assess client satisfaction levels through surveys, feedback sessions, and other methods, and take appropriate actions to address concerns.
- **Staying Updated on Industry Trends**: Stay abreast of industry trends, market conditions, and competitors' activities to provide valuable insights to clients and internal teams.
- **Meeting Targets and Deadlines**: Work towards achieving predefined targets, deadlines, and Key Performance Indicators (KPIs) related to client satisfaction, retention, and revenue generation.
**Qualification**:
- MBA is a must
Pay: ₹30,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
**Experience**:
- Client Servicing: 2 years (required)
Work Location: In person
-
Sales Executive
5 months ago
Goa, India Client of Sapwood Ventures Full time**Job description-Sales Goa (South, North).** 1. The job location would be any of the cafes in Goa, like Taj Exotica, Hardrock, and Thalassa. 2. You will need to strike up conversations with the premium client age where you introduce them to the photography service that VsnapU provides. 3. Have maximum conversations so that the maximum number of clients opt...
-
Client Relations Associate
5 months ago
Goa, India SJ INNOVATION Full time**Business Development **Goa,India**: *** **About the Role**: **We are searching for a dynamic and enthusiastic Client Relations Associate to join our team. This pivotal role involves cultivating and sustaining robust client connections while collaborating with our global teams.** **Responsibilities**: - Client Account Oversight: Supervise client accounts...
-
Customer Service Executive
5 months ago
Goa, India 91HR Full timeJOB TITLE: Service Desk Analyst JOB SUMMARY The primary purpose of the Service Desk Analyst is to handle client inquires and resolve the client issues in a timely manner while providing outstanding customer service PRIMARY DUTIES & RESPONSIBILITIESServe as the initial contact for reporting technical issues, and answering questions regarding upgrades,...
-
Customer Service Associate
5 months ago
Goa, India Confederation of Indian Industry Full timeFRESHERS OR MAX 6-8 MONTHS EXPERIENCE CANDIDATES CAN ONLY APPLY - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check...
-
Spa Service Provider
1 week ago
Goa, India Hard Rock Hotel Goa Full timeRole OverviewWe are seeking a skilled Spa Specialist to deliver exceptional spa services to our discerning guests at the Hard Rock Hotel Goa.Key ResponsibilitiesDeliver high-quality spa treatments, including body treatments, massages, facials, waxing, and manicure/pedicure services, in a safe and comfortable environment.Maintain equipment and inventory of...
-
Customer Service Representative
5 months ago
Goa, India PetZone Full timeFront office functions and client handling at a busy veterinary clinic **Salary**: ₹14,000.00 - ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Goa, Goa: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...
-
Goa, India Open Destinations Full timeAbout This Role:Open Destinations Limited is seeking a skilled Technical Support Specialist to join our Customer Services team. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our clients and ensuring that their needs are met in a timely and efficient manner.Key Responsibilities:• Provide technical...
-
Guest Service Associate-female
5 months ago
Goa, India The Fern Kadamba Hotel & Spa Full timePerform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...
-
F & B Executive - Casino Services
5 months ago
Goa, India Samyojak Consultancy Services Full time**Job Overview** We are looking for dedicated, creative food and beverage staff for Casino services. **Responsibilities**: - Provide excellent customer services to guest. - Ensure the customer's requirements are fulfilled. - Respond to customer complaints in a professional manner. - Adhere to timing standards for products and services. - Help the guests...
-
Customer Service Associate
5 months ago
Goa, India Delhivery ltd Full timePFB the JD and Address: Address: **Goa: Delhivery Pvt Ltd, Goa_HQ, Plot No. 59a-1 and 59a-2** **Pilerne Industrial Estate,** **Pilerne Goa, India. 403114** **Key Responsibilities**: - Providing assistance with shipment tracking and delivery inquiries - Resolving issues related to shipments (missing or damaged packages, customs delays, or delivery...
-
Customer Services Professional
5 months ago
Goa, India Siemens Full timeWe at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and...
-
Customer Service Associate-call Centre
5 months ago
Goa, India The Deltin Group Full timeJOB SPECIFICS Department -: Sales - call centre Designation -: Customer Service Associate-Call Centre Location -: Goa Experience -: 1-3 years in handling inbound/outbound calls Qualification -: HSSC/Graduate or Equivalent Requisites -: To be successful in this role, you should possess: 1. Minimum HSSC pass, college education or a degree is...
-
Car Service Mechanic
7 months ago
Goa, India Naukripay Full timeMachinery maintenance workers do basic maintenance and repairs on machines. They clean and lubricate machinery, perform basic diagnostic tests, check the performance of the machine, and test damaged machine parts to determine whether major repairs are necessaryGoa meeting with clients virtually or during sales visits. demonstrating and presenting products....
-
Senior Director, Technical Services Lead
4 weeks ago
Goa, India CommScope Inc. Full timeThe CommScope Inc. Customer Support and Services (CSS) team is a globally distributed unit operating with a unified operations model. We are aligning our business with a clear focus on delivering exceptional customer experiences.Director, Global Technical Support leads technical managers and/or technical engineers to ensure that we meet our clients' needs in...
-
Customer Service Representative
2 weeks ago
Goa Velha, Goa, India 91HR Full timeAt 91HR, we're looking for a talented Virtual Assistant to join our team. As a key member of our customer-facing team, you'll play a crucial role in providing exceptional service to our clients.Key Responsibilities:Make outbound calls to prospective and existing customers to provide information and promote our products/services.Conduct market research to...
-
Customer Service Representative
3 weeks ago
Goa Velha, Goa, India Samyojak Consultancy Services Full timeJob Overview:At Samyojak Consultancy Services, we are seeking a skilled Customer Service Representative to play a crucial role in enhancing customer experience by managing telephonic communications and providing information-related hospitality courses. This position requires excellent communication skills, a customer-centric approach, and the ability to...
-
Sales Representative
2 weeks ago
Goa, Goa, India Rent My Bike Full time**Job Summary**: **Key Responsibilities**: - **Achieving Daily Sales Targets**: - Meet and exceed assigned daily sales targets for our services, and add-ons. - Consistently handle leads, make follow-up calls, and maintain a high volume of client interactions. - **Client Acquisition and Relationship Building**: - Identify new sales opportunities through...
-
Assistant Planner
3 weeks ago
Goa, Goa, India Meragi Full time**Job Summary**: We are seeking a talented and experienced Assistant Planner - Wedding to join our team. As a Assistant Planner, you will be responsible to assist in coordinating and executing all aspects of weddings, ensuring that each event is a memorable and seamless experience for our clients. If you have a passion for creating beautiful weddings and...
-
Sales & Marketing Executive
4 weeks ago
Goa, Goa, India M2S Enterprises Full timeSales & Marketing Executive: As Office Sales Staff member specializing in the sales and marketing of our bed and bath linen products, you will play a crucial role in expanding our client base and maximizing revenue. Your responsibilities will include: Sales & Marketing: Implementing effective sales and marketing strategies to promote our bed and bath linen...
-
Senior Director, Technical Services
1 month ago
Virtual, Goa, IN CommScope Full timeThe Ruckus Networks Customer Support and Services (CSS) is a globally distributed team functioning with a unified operations model. We are aligning our business with a clear focus on the best Customer’s Experience. Director, Global Technical Support leads technical managers and/or technical engineers, to ensure that we meet our client’s needs in...