Travel Desk Executive

2 weeks ago


Ahmedabad Gujarat, India Technomine BPO Private Limited Full time

**Travel Admin Executive
- Travel Industry**

**Location: Gujarat (CG Road, Ahmedabad)**

**About Technomine**:
Founded in 2008, we are a client centric Business Process Outsourcing and Knowledge Process Outsourcing partner based in India providing high quality services to our clients across the globe in the United States, United Kingdom, Europe and the Middle East. We primarily serve clients operating in the Video Surveillance, Travel Industry, Healthcare Industry, Medical Record Retrieval, Accounting Services, Recruitment firms and IT enabled Enterprise solutions. Our representatives can provide you with on-site support across the globe if required. With over ten years of experience and excellence in service, we have been a trusted business partner to our clients. ()

**Responsibilities**:

- be a first point of contact to handle and resolve Customer Reservations, handling after sales enquirers, bookings, documentation, complaints handling, etc.
- Delight the customers with prompt suggestions of ideas and solutions to their problems and ensure that customers are satisfied with your resolution.
- Document common customer queries and integrate into our Frequently Asked Questions module
- Maintain a deep understanding of our product, service and industry knowledge to be able to speak with customers about the most relevant features and functionality for their specific needs

Work Details
- Technomine Travel Solutions

**ADMIN EXECUTIVE - TRAVEL & TOURS**
- Tour loading
- System updates
- Ticketing (sending final documentation to suppliers and customers)
- Sending rooming lists
- E ticket checking
- Other ad hoc duties as required by other departments from time to time

**Basic Qualifications**:

- Should have good knowledge of Travel Industry (International Destinations)
- 1+ years' experience in Travel domain customer support or related fields
- Fresher can apply
- Fluency in English (oral and written communication skills)

**Working**:
**11:00 AM to 8:00 PM /10:00PM to 7:00 AM IST**

Pay: ₹22,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Morning shift
- Night shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Ahmedabad, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you from Aviation industry?

Work Location: In person

Application Deadline: 07/05/2024



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