Mail Process
4 weeks ago
Handle incoming and outgoing customer interactions through voice and non-voice channels
Resolve customer queries and complaints efficiently and courteously
Maintain accurate records of customer interactions and transactions
Collaborate with team members to improve customer service methods and strategies
Stay updated with product knowledge and service offerings
Identify and escalate priority issues to appropriate channels for resolution
Prepare reports and summaries of customer interactions as required
Perform additional duties and responsibilities as assigned by the managemen
**Job Types**: Full-time, Permanent
Pay: ₹8,848.67 - ₹35,562.16 per month
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7903809796
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Mail Process
2 weeks ago
Malad, Mumbai, Maharashtra, India Hemocean outsourcing Full time6month experience manadatory in CCE OR MAIL PROCESS Work from office Job Brief **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 7903809796
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Mail Process
6 months ago
Malad, Mumbai, Maharashtra, India Hemocean outsourcing Full timeGlobiva Services Hiring for Social Media Escalation desk at Malad-West Mumbai location Roles and Responsibilities: - Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, LinkedIn, Twitter and reviews on Play / Appstore etc. - Connect with the customers through Call / E-Mail / Social platforms to provide the...
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Cce - Chat and Mail Process
5 months ago
Malad, Mumbai, Maharashtra, India Hemocean outsourcing Full time**Qualifications and Skills** - 1-3 years of experience in BPO or similar role - Proficiency in chat platforms like MAIL and CALL - Strong communication skills - Ability to handle non-voice customer interactions - Customer-centric approach - Team player and problem solver **Roles and Responsibilities** - Handle chat processes efficiently - Engage with...
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Mail and Voice Process
5 months ago
Malad, Mumbai, Maharashtra, India Hemocean outsourcing Full timeRoles and Responsibilities: - Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, LinkedIn, Twitter and reviews on Play / Appstore etc. - Connect with the customers through Call / E-Mail / Social platforms to provide the best possible resolution. - Understand the customer grievances and provide appropriate...
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Cce - Chat and Mail Process
6 months ago
Malad, Mumbai, Maharashtra, India Hemocean outsourcing Full timeSocial Media Escalation desk at Malad-West Mumbai location Roles and Responsibilities: - Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, LinkedIn, Twitter and reviews on Play / Appstore etc. - Connect with the customers through Call / E-Mail / Social platforms to provide the best possible resolution. -...
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Mail Process
3 weeks ago
Malad, Mumbai, Maharashtra, India Hemocean outsourcing Full timeJob Brief **Job Types**: Full-time, Permanent Pay: ₹18,856.46 - ₹25,578.43 per month **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 7903809796
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Mail and Chat Process
5 months ago
Mumbai, Maharashtra, India Hemocean outsourcing Full timeSocial Media Escalation desk at Malad-West Mumbai location Roles and Responsibilities: - Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, LinkedIn, Twitter and reviews on Play / Appstore etc. - Connect with the customers through Call / E-Mail / Social platforms to provide the best possible resolution. -...
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International Mailing Process
1 week ago
Mumbai District, Maharashtra, India The pathfinder Full time**US MAILING PROCESSS(BLENDED)** - **EMPLOYER'S NUMBER - 7893677269**_ **LOCATION - MUMBAI,MIRA BHAYANDER** **SALARY - UPTO 30K INHAND** **MIN 6MONTHS-1YR EXP IN US MAILING PROCESS** **Key Responsibilities**: - Serve as the primary point of contact for all international customer inquiries, concerns, and requests - Resolve customer issues effectively and...
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Customer Service Executive
5 months ago
Malad, Mumbai, Maharashtra, India Hemocean outsourcing Full timeRoles and Responsibilities: - Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, LinkedIn, Twitter and reviews on Play / Appstore etc. - Connect with the customers through Call / E-Mail / Social platforms to provide the best possible resolution. - Understand the customer grievances and provide appropriate...
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Chat and Mail Process
5 months ago
Malad, Mumbai, Maharashtra, India Maa Narmada Full timeQualifications and Skills 1 to 3 years of experience in social media management and customer care. Strong knowledge of social media platforms and their features. Excellent written and verbal communication skills. Ability to handle difficult customer situations with empathy and professionalism. Strong problem-solving and decision-making...
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Mail Executive
2 months ago
Malad, Mumbai, Maharashtra, India Hexafold technologies Full time**Responsibilities** - Process and manage printed materials for customer requests. - Track and communicate updates on orders and invoices. **Requirements**: - Proficient English communication skills, both written and verbal. - Strong problem-solving abilities and a proactive approach to technical challenges. - Ability to work independently and as part of a...
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Inbound & Mail Process Graduation Mandatory Fresher
6 months ago
Airoli, Navi Mumbai, Maharashtra, India Meera Enterprise Full time**Inbound & Mail Process Graduation Mandatory Fresher & Exp location Airoli** UBI (customer service) Graduation is mandatory Fresher or experience both apply Excellent verbal and written communication Rotational shift Rotational off Salary 22 CTC **CALL NOW HR ARCHANA 9867302177, 9769370297** **Salary**: ₹15,000.00 - ₹22,000.00 per...
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Customer Service Associate Mail Process
6 months ago
Mumbai, India The Sleep Company Full time**Location**: Jogeshwari **Job Type**: Full-time (**NO work from Home**) **Requirment : Only Currently Working in chat & mail process** **Job Summary**: **Qualifications and Skills**: - Proven experience as a Customer Service Representative or similar role. - Excellent communication skills, both verbal and written. - Strong interpersonal skills, with the...
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Mail and Chat Process
6 months ago
Andheri, Mumbai, Maharashtra, India Finbros capital advisory Pvt Ltd company Full timeRole Title - Customer Service Executive-Social Media Required exp-2-6 yrs CTC budget - upto 6.5lpa Education Qualification - Any Graduate Age bracket - upto 33-yrs Job Location - Mindspace -Juinagar, Navi Mumbai Required skills for the Job - Social Media Or ORM (online reputation Management). Ready for inbound & Outbond calls (40-45 calls in a day) &...
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Customer Service Voice Process
3 months ago
Malad, Mumbai, Maharashtra, India Venuz Artifacts Full time**Job description** Excellent communication skills 2. Should be able to handle Real Estate queries and grievances along with exchange cases. 3. Should be able to handle voice mail, phone calls, and, customer complaints and escalate issues when necessary to prevent potential churn. 5. Customer interactions, process customer accounts and file...
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E-mail Support Specialist
4 weeks ago
Mumbai, Maharashtra, India 2coms Full timeJob DescriptionCustomer Support RepresentativeAt 2coms, we are looking for a customer support representative to join our US night shift team. As a customer support representative, you will be responsible for providing e-mail chat support to clients of a global professional services company.Key Responsibilities:Provide e-mail chat support to clients.Answer...
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Voice Process
6 months ago
Malad, Mumbai, Maharashtra, India Hemocean outsourcing Full timeCustomer Care Executive (CCE) role with 1-3 years of experience. Full-Time position in Malad. Salary range: Competitive. **Qualifications and Skills** - CCE - MAIL - BPO **Roles and Responsibilities** - Provide excellent customer service and support - Ensure customer satisfaction and retention - Collaborate with internal teams to resolve customer issues -...
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Back Office
6 months ago
Mumbai, Maharashtra, India Hemocean outsourcing Full timePurely back office process Location - Thane (Highstreet ) Need good English *Grad + fresher can apply *Fixed Sunday off *Salary: 16,000/- Inhand *Shift timing: 9:30am-6:30pm **Job Types**: Full-time, Permanent, Fresher Pay: ₹8,816.80 - ₹15,265.63 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total...
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Non Voice Process
6 months ago
Malad, Mumbai, Maharashtra, India Outsourcing hemocean Full timeRoles and Responsibilities: - Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, LinkedIn, Twitter and reviews on Play / Appstore etc. - Connect with the customers through Call / E-Mail / Social platforms to provide the best possible resolution. - Understand the customer grievances and provide appropriate...
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Customer Service Representative
6 months ago
Malad, Mumbai, Maharashtra, India Tech Mahindra Full timesalary up to Rs. 24,440 - In hand. Contact HR Adesh Shinde - 8928744117 (Call/what's app) **Salary**: ₹20,000.00 - ₹24,440.00 per month **Benefits**: - Provident Fund Schedule: - UK shift Supplemental pay types: - Performance bonus Application Question(s): - Are you located in Mumbai? - Do you have all the relevant documents with you (Offer...