CRM Executive
5 months ago
Job Title: CRM - Associate
Location: Gurugram
Company: Flow Sports Life
Responsiblities:
1Client Relationship Management:
Develop and maintain strong relationships with existing clients.Act as the main point of contact for clients, addressing their inquiries and concerns promptly.Regularly communicate with clients to assess their needs and provide appropriate solutions
2Customer Satisfaction:
Monitor customer satisfaction levels and take proactive measures to address any issues or concerns.Gather feedback from clients to identify areas for improvement and implement necessary changes.
3Problem Solving:
resolve any customer complaints or issues to maintain a positive relationship with clients.Work closely with internal teams to address technical or service-related problems that may arise.
4Data Management and Reporting:
Generate regular reports on key performance indicators (KPIs) and present findings to management.
**Salary**: ₹15,000.00 - ₹35,032.24 per month
Schedule:
- Day shift
Ability to Commute:
- Gurgaon, Haryana (required)
Work Location: In person
**Speak with the employer**
+91 8743975940
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