Service Support Executive

2 weeks ago


Mumbai, India BuildINT Full time

**Job Category: Service Support Executive**
- Search Site electrician via internet resources like Google, Justdial, OlX, etc.
- Assign the site to respective Service Engineers/electricians to resolve the technical issue.
- Log these calls in the system and follow up with the assigned engineer/electrician to check the calls have been resolved and close the calls in the system.
- Coordinate with the Support team to dispatch of material against AMC (Annual Maintenance Contract), warranty & FOC.
- Assisting the support team in purchasing service-related materials.
- Assist in maintaining CRM (Customer Relationship Management) data. Generate CRM reports.
- Maintain date-to-day report of engineer/electrician posted at various sites.
- Ensure each client is given the necessary services and follow up to fill ongoing service needs
- Maintain good relationships with clients to keep a customer base.
- Work on the Alert system and assign the high priority alerts to the Site Electrician

Coordinate with the Support team to dispatch of material against AMC (Annual Maintenance Contract), warranty & FOC

**Job Types**: Full-time, Fresher, Walk-In

**Salary**: ₹200,000.00 - ₹400,000.00 per year

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: One location

**Speak with the employer**
+91 9642124256



  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Mumbai, India Talent Corner HR Service Ltd Full time

    We have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...

  • Customer Service

    2 weeks ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service

    4 weeks ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Marketing Executive

    3 weeks ago


    Mumbai, India Marketing Executive Full time

    experience developing and executing marketing campaigns while managing and inspiring a team. He/she will be comfortable with day-to-day marketing activities, as well as long-term strategy, thriving with tight deadlines and changing needs. If you are a people-person who loves the rewarding challenge of building a brand, we want to hear from...

  • Customer Service

    2 weeks ago


    Mumbai, Maharashtra, India Tech Mahindra business service Full time

    Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of...


  • Vashi, Navi Mumbai, Maharashtra, India Wisecor service pvt ltd Full time

    **Executive / Sr. Executive - Customer Support (EXIM)** **The Role**: **Responsibilities**: - Provide first-level, front-line communication to clients to meet customer service and administration requirements. Communicate in a proactive, prompt & professional manner. - Pursue continuous improvement opportunities. - Liaise with the sales team to understand...


  • Mumbai, India grace facility service Full time

    Customer Registration in SAP after verification of document. - Handling customers on day to day basis for their order dispatch status as per schedule. - Provide necessary support to Sales Team for organsing sales. - Attend customer calls, record customer queries, refer it to concerned Salesperson and co-ordinate for quick response. - Maintain record of...


  • Navi Mumbai, India Wisecor service pvt ltd Full time

    **Hiring!!!** **Position - Customer Support Executive** **Experience - 1 to 2 years** **Vehicle placement** - **Providing Daily / Monthly MIS reports to customer**: - **Providing all the documents and supporting paper (i.e. invoice, approved rate copy, LR, quoted rates etc.) regarding vehicle shipment to the billing section to prepare bills. Also clearing...


  • Mumbai, India Talent Corner HR Service Ltd Full time

    We have following opening with a logistic company located at Sion, Mumbai. Designation **:Customer Service Executive (Female only)** Qualification : Graduation Experience : 5-8 years Location : Mumbai, Sion East Reporting to : MD Industry: Custom House Agent Age Limit: 25 to 30 years **Job Description**: 1. Knowledge about customs procedures and Exim...


  • Mumbai, Maharashtra, India DSRP Enterprises Full time

    **Responsibilities**: 2.Diagnose and troubleshoot calibration issues reported by customers, ensuring timely resolution. 3.Log and track customer interactions, issues, and resolutions in a detailed and organized manner. 4.Escalate unresolved or critical issues to the appropriate teams or higher levels of support. 5.Stay up-to-date on the product knowledge,...


  • Mumbai, Maharashtra, India DCC Group Full time

    **Responsibilities**: 1. Service and Installation Calls Planning & Scheduling: - Plan and schedule service and installation calls for digital machines in the West region (Maharashtra, Goa, and Indore). - Coordinate service and installation calls for screen machines in the same region, including existing M&R machines and new screen machines supplied by...

  • Research Associate

    2 weeks ago


    Mumbai, India Page Executive Full time

    Exposure to the world's biggest multinational brands and industry leaders - Strong career progression opportunities **About Our Client**: Page Executive (an executive search arm of Page Group) provides a range of search, selection and talent management solutions for organisations on a permanent and interim basis. Established in London in 1976, we've been...

  • Client Support

    3 weeks ago


    Mumbai, Maharashtra, India ASKKNATURAL Full time

    **About Us**: **AskkNatural **is an online Fitness and Nutrition Consultation service provider, dedicated to helping individuals achieve their health and wellness goals. We pride ourselves on delivering exceptional customer service and maintaining a seamless administrative process. As we continue to grow, we are seeking a dynamic Admin and Customer Support...

  • Sales Executives

    4 weeks ago


    Mumbai, India Talentbes Executive Search Full time

    Sales Executives Mumbai, Goa, & Ratnagiri Role: Sales Dealer / Distributors Industry Type: Industrial Equipment / Machinery Department: Sales Employment Type: Full Time, Permanent **Education**:UG: B.Tech/B.E. Mechanical Experience 5+ years Salary 6-8LPA **Job description** **Sales -** 2. Set up meetings with potential clients, Generation of...

  • IT Support Executive

    3 weeks ago


    Mumbai, India Renovision Automation Service Pvt. Ltd,. Full time

    FMS-SOW 1) Configuration and Reinstallation of OS(**Window and MAC**), MS Basic Applications in Laptops/Desktop, **VVIP Support.** 2) Domain joining/AD/DNS/DHCP/disjoining the machine. 3) Configuring Network, Printers, Scanners, Weight machine. 4) Troubleshooting Network and I/O outlet. 5) Manage all the assets and call logging with help of helpdesk and...


  • Mumbai, India Acyuta Technologies Pvt Ltd Full time

    We are seeking a dynamic and highly motivated Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing outstanding customer service and technical support to our customers. You will be a key member of our team, working to ensure that customers have a positive and enjoyable experience with our products...


  • Mumbai, India Achyutam-Executive Search Services Full time

    **Roles and Responsibilities** Assist in int & ext meetings and provide desired executive support in day-to-day opts & planning. Handle functions like fixation of appointments, travel schedule, client meetings, screening of important/urgent calls, mails and reports of Directors. Female required with minimum 3-7 years of experience in assisting...


  • Mumbai, Maharashtra, India Achyutam-Executive Search Services Full time

    Roles and ResponsibilitiesAssist in int & ext meetings and provide desired executive support in day-to-day opts & planning.Handle functions like fixation of appointments, travel schedule, client meetings, screening of important/urgent calls, mails and reports of Directors.Female required with minimum 3-7 years of experience in assisting...