Seller Support Associate

7 months ago


Mumbai Maharashtra, India Cohire Solutions Full time

**Responsibilities**:

- Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner
- Conducting any customer satisfaction survey, calling customers for feedback on their overall experience, etc
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Communicating effectively, empathetically, and in a professional manner with the customer
- Maintaining records, reports and other correspondence to measure customer satisfaction
- Managing payments, delivery and of customers orders whenever needed
- Support other verticals and departments for day-to-day co-ordinations.
- Will also provide assistance in vendor support activities during the vendor onboarding documentation process and coordination.

**Educational Qualification**:Any Graduate Degree

**Skills required**:
**Excellent communication skills - Must**

Proven interpersonal skills

Conflict and problem-solving ability

Multi-tasking and proficient in Microsoft office

Customer service experience in e-commerce set up - will be an added advantage

Pay: ₹15,000.00 - ₹28,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Seller Support: 2 years (preferred)
- Customer support: 2 years (preferred)
- Cold calling: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


  • Seller Support

    6 months ago


    Andheri, Mumbai, Maharashtra, India Lumina Datamatics ltd Full time

    **JOB DESCRIPTION**: **JOB DESCRIPTION**: **For all positions** - This will entail analyzing data and addressing queries/concerns of **Sellers** over **multiple communication channels, conducting webinars on SEM activity, providing insights on how to optimize Ad campaigns to improve sellers’ visibility on Walmart to end customers.**: - Act as a primary...


  • Mumbai, India Mirraw Online Services Pvt. Ltd Full time

    **We are looking for a Seller Support Executive,** **5 days working,** **Location - Mumbai (Lower Parel / Currey Road).** **Job Profile**: 1. Vendor Coordination. 2. Vendor Management. 3. Vendor issues on operations, listings, accounts,etc. to be resolved. 4. Make internal team coordinations smooth for resolutions. 5. New Vendor panel training to make...


  • Mumbai, India Mirraw Online Services Pvt. Ltd Full time

    **We are looking for a Seller Support Executive (freshers with good communication skills can apply): - ** **5 days working,** **Location - Mumbai (Lower Parel / Currey Road).** **Responsibilities**: - One point of contact for all the Vendor Coordinations. - Vendor Management and correct handling of their queries. - Vendor issues on operations, listings,...


  • Mumbai, Maharashtra, India ASSPL - Maharashtra Full time

    Bachelor's degree Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. To be successful in this role you will have superior communication, presentation and...


  • Pune, Maharashtra, India HCT INFOTECH Full time

    **Job Title**: JioMart Seller Registration Executive **Location**: Pune **Job Type**: Full-Time / Part-Time / Contract We are seeking enthusiastic and motivated individuals to join our team as JioMart Seller Registration Executives. The primary responsibility will be to assist sellers, vendors, and small business owners in registering on the JioMart...


  • Mumbai, India Tata CLiQ Full time

    Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns,...


  • Mumbai, Maharashtra, India Nivoda Full time

    **Designation: Customer Support Associate** - **Location: BKC, Mumbai (Hybrid)** **About Nivoda** Nivoda is an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy...


  • Mumbai, Maharashtra, India ASSPL - Maharashtra Full time

    Bachelor's degree Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. As a Sales Associate with Amazon Seller Services India, you will have the...


  • Mumbai, Maharashtra, India ASSPL - Maharashtra Full time

    Bachelor's degree Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. As a Sales Associate with Amazon Seller Services India, you will have the...

  • Market Representative

    7 months ago


    Mumbai, India UDAAN.com Full time

    Driving partner sales orders on daily/weekly based targets - Managing all sorts of activities/tasks involved to handle key accounts while improving on unit metrics - Supporting KAM in brand visibility and other input closures, liaising with the CDM team to ensure all plans are executed on ground. - Build strong long-term relationship with brands through...

  • Sales Associate, Nls

    4 months ago


    Mumbai, Maharashtra, India ASSPL - Maharashtra Full time

    2+ years of sales experience - Bachelor's degree Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. You will manage a set of partners (third party vendors), typically...

  • Sales Associate, Nls

    7 months ago


    Mumbai, Maharashtra, India ASSPL - Maharashtra Full time

    1+ years of sales experience - Bachelor's degree Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. You will manage a set of partners (third party vendors), typically...

  • Sps Supervisor

    7 months ago


    Mumbai, Maharashtra, India ADCI - BOM - Non STPI Full time

    2+ years of team management experience - Experience analyzing data and best practices to assess performance drivers - Experience conducting seller interaction audits and providing coaching to improve performance - Must be CIP Graduate from Sp-Support team Are you passionate about improving the quality of seller experience? Do you thrive in a fast-paced...

  • Sps Supervisor

    7 months ago


    Mumbai, Maharashtra, India ADCI - BOM - Non STPI Full time

    3+ years of team management experience - Experience analyzing data and best practices to assess performance drivers - Experience conducting seller interaction audits and providing coaching to improve performance Are you passionate about improving the quality of seller experience? Do you thrive in a fast-paced environment in which you have the opportunity to...

  • E-commerce Associate

    3 weeks ago


    Marol, Mumbai, Maharashtra, India R LOG ENTERPRISE Full time

    ShareRYou said:JOB DESCRIPTION FOR ECOMMERCE ASSOCIATE ROLEChatGPT said:ChatGPT Here’s a concise and professional job description for an **eCommerce Associate** role: **Job Title**: eCommerce Associate **Location**: [Insert Location] **Job Type**: [Full-Time/Part-Time/Contract] **Reports To**: [eCommerce Manager/Operations Manager] **Job Summary** We...


  • Mumbai, Maharashtra, India Zama Organics Full time

    **Company Overview**: Zama Organics is a leading player in the food industry, dedicated to delivering exceptional culinary experiences to our customers. We specialize in providing high-quality food products and services tailored to meet the diverse needs of our clientele. As we continue to grow, we are seeking a passionate and customer-oriented individual to...


  • Baner, Pune, Maharashtra, India Rahul Dang & Associate Full time

    Role Description for Tax And Accounts Associate 1. Closing of Statutory Audit, Tax Audit, and GST audit of clients independently and with the support of seniors wherever required 2. Handling Direct and indirect Taxation work of clients independently 3. Handling TDS & and advance tax Compliance work independently 4. Transactional Advisory work. 5....


  • Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full time

    Mahindra Holidays (MH) Voice ProcessChandivali, MumbaiAny Graduate 10+2+3 6 to 12 months Experience - in Customer service - 3LPA20-25daysVoice & Written versant,23,000 to 27,000rs3LPA to 3.5LPAExcellent English Communication (Versant 5 Level)24*7 Shift (Male) 7am to 10pm (females)6days Working & 1 rotational week-offWing 1 & 2, IT 4th Floor, TechM, near...


  • Mumbai, Maharashtra, India ASSPL - Maharashtra - C32 Full time

    1+ years of sales experience - Bachelor's degree Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial individual with a strong work ethic? If yes, this opportunity will appeal to you. We are looking for someone, who shares Amazon’s passion for...

  • M&a Associate

    1 month ago


    Mumbai, Maharashtra, India BDA Partnere Full time

    BDA Partners is seeking a highly motivated experienced M&A Associate for its Mumbai office. A career with BDA is an excellent opportunity to gain an expansive breadth of hands-on experience across sectors, focusing on M&A (sellside and buyside) and capital raise. - Work with clients and participate in the execution of cross-border M&A transactions - Provide...