Customer Support Executive

6 months ago


Delhi Delhi, India Pro consultant Full time

We are hiring for experienced customer support representative for international brand in GYM industry

Must be 21 yrs to 25 yrs

Preferred from Any fitness industry

Must be graduate

Must be experienced in customer support representative work for more than 3 yrs

Must be very fluent in English

Company doesn't provide any accommodation and food for the employee

There is probation period for 6months

Must be presentable and professional

**Responsibilities**:

- Handle customer complaints; provide appropriate solutions and alternatives within the time

limits. Follow up to ensure resolution.
- Keep records of customer interactions.
- Creation of reports on regular basis.
- Follow communication procedures, guidelines and policies.
- Provide accurate, valid and complete information by using the right methods/tools.
- Identify and assess customers’ needs to achieve satisfaction.
- Handling customer concerns and complaints in a timely manner.
- Assure satisfactory level of service is being provided to customers.

Location Delhi

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- Hindi (preferred)
- English (required)

Shift availability:

- Day Shift (preferred)

Ability to Commute:

- Delhi, Delhi (preferred)

Ability to Relocate:

- Delhi, Delhi: Relocate before starting work (preferred)

Work Location: In person

**Speak with the employer**

+91 9167316216



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