IT Operations Coordinator

3 weeks ago

Hyderabad Telangana, India RSM US LLP Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Develop and maintain comprehensive training schedules for IT Team members, coordinating with IT leaders to ensure timely and effective training sessions, coordinating with office facilities for event planning as needed, monitoring and tracking progress in training programs and communicating status to relevant leaders.

Collaborate with IT team leaders to plan and implement operational strategies. Identify areas for process improvement within IT Operations and contribute to the development of efficient workflows. Proactively address operational challenges within the IT department and find effective solutions.

Provide administrative support to the IT department as needed. Assist in document preparation, data entry and record-keeping specific to IT Operations. Coordinate for storage and distribution of RSM-branded inventory for contests, FCS IT employees and related items.

Review time entry for FCS IT FTE and Staff Aug Contractors to ensure compliance with firm standards for Hours Worked, Administrative Time and Non-Working Time.

Coordinate On-boarding activities with local HR, CoE, People Leaders and other interested parties for newly hired team members.

Plan and organize various IT events, including workshops, training sessions and team-building activities. Coordinate logistics such as venue selection, catering and audio-visual requirements for IT events, directly where local to the office or with local resources for remote offices. Manage invitations, RSVPs, and follow-up communication for IT events.

Other duties as assigned

**EDUCATION/CERTIFICATIONS**
- MBA or BA or equivalent or related field.

**EXPERIENCE**
- 5+ years of Proven experience in IT Operations coordination, administrative support or a similar role.
- Exceptional organizational and multitasking skills within an IT context.
- Strong attention to detail and accuracy in handling IT-related tasks.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and scheduling software used in IT environments.
- Ability to work independently and collaboratively in a fast-paced IT environment

You want your next step to be the right one. You’ve worked hard to get where you are today. And now you’re ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you’ll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM. Experience the power of being understood.

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