Support Ops 6months Contract with Amazon

7 months ago

Bengaluru Karnataka, India Amazon.com Full time

**Support ops 6 month contractual**

Key job responsibilities

A day in the life

Consistently improving Seller experience

About the team

Mission - To mitigate business risk while driving an excellent customer experience

Internal job description

Loop competencies
- Basic qualifications
- Bachelor’s Degree **Experience with Microsoft Office, including Outlook, Word, and Excel ** Exceptional analytical, logical and data gathering skills **Excellent communication and comprehension skills ** Excellent problem solving skills

Preferred qualifications
- Experience in a production environment and proven track record of achieving productivity and quality targets. **Previous experience in a contact center environment. ** Experience in problem solving, including the ability to recognize non-obvious patterns **Experience in prioritizing multiple tasks of competing priority with the ability to meet deadlines. ** Ability to maintain high levels of confidentiality and data security standards. **A strong attention to detail and the ability to work independently in a fast-paced and rapidly changing environment. ** A bias for action and an ability to deal with ambiguity. Can work effectively and drive change in loosely defined situations. **Clear oral and written communication skills. ** Experience with fraud or risk investigations. **Experience in payments & banking domain. ** Demonstrated positive, results oriented attitude. **Excellent team player capable of learning and sharing knowledge in a team environment.**

GO-AI associate is required to watch the video of the stowing activity in a fulfillment center, understand it thoroughly and make best use of the human judgement and available resources to indicate the activity captured in the video. They are expected to verify /mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining stow quality at the fulfilment center. This is an operational role.

Key Job Responsibilities:

- Systematically escalate problems or variance in the information to the relevant owners, teams and managers according to the defined processes and standard
- Understand performance metrics and process requirements to drive business results in live environment
- Analyze and detect exceptions
- Meet predetermined and assigned productivity targets and quality standards within expected deadlines
- Contribute to process changes to minimize handling time, increase work efficiency and improve the software tool that applicants shall will be using

Must have Skills:

- Bachelor’s degree with excellent academic record
- 0-24 months of work experience

Good to have Skills:

- Problem solving and analytical skills
- Proven ability to work productively and efficiently in an independent and dynamic setting
- Proven ability to clearly communicate with managers and associates at all levels
- Global perspective and solid understanding of business objectives
- Excellent attention to detail and focus on the highest level of accuracy

**Job Type**: Temporary
Contract length: 6 months

**Salary**: Up to ₹285,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

  • Sr. Ops Associate, Amazon

    2 weeks ago

    Bengaluru, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of...

  • Amazon - Manager - Procurement

    3 weeks ago

    Bengaluru, India Amazon Full time

    At Amazon India, we're working to build the world's most customer-centric company in India. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.- The Procurement Manager, 3P Services will manage and grow our...

  • Advertising Ops Analyst, Amazon

    2 weeks ago

    Bengaluru, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of digital display advertising solutions with the goal of...

  • Vendor Support Social Responsibility Ops

    3 months ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Bachelor's degree or equivalent - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Amazon’s mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate, on behalf of...

  • Advertising Ops Analyst, Amazon

    1 week ago

    Bengaluru, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of digital display advertising solutions with the goal of...

  • Scaled Ops Associate

    7 months ago

    Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

    Have at least 6 months of experience in advertising domain. - Attention to detail and work with the highest level of accuracy. - Current metrics in good standing. - Knowledge of basic excel skills. - Outstanding organizational, prioritization, attention to detail and multi-tasking skills. **Notice**: This is a seasonal 6-month role. If you love sports,...

  • Customer Support Executive

    4 weeks ago

    Bengaluru, Karnataka, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

    role-customer support executive Any graduate with 18 months experience 6months experience in banking sector can be considered for this role location-hebbal bangalore. 6days working. languages need - english+Tamil English+malayalam. Interview mode AMCAT50+ one virtual ops round. final f2f Pay: ₹20,000.00 - ₹33,000.00 per month **Benefits**: -...

  • Ad Ops Services Associate, Amazon

    7 months ago

    Bengaluru, India ADCI - Karnataka Full time

    A bachelor’s degree or higher is required. - Knowledge of basic excel skills. - Outstanding organizational, prioritization, attention to detail and multi-tasking skills. Job summary Amazon Advertising is growing its online advertising program and is seeking an Ad Operations Associates in BLR to support our Global business. The Ad Ops Services Associate...

  • Transportation Representative, Amazon Freight, In

    2 months ago

    Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

    Amazon is looking for motivated individuals for the profile of Transportation Representative for its Amazon Freight team. The goal is to develop easy-to-use, reliable and transparent line haul transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is building innovative, market-leading solutions...

  • Cx ops(shopify mandatory)

    1 month ago

    Bengaluru, India TMRW House Of Brands Full time

    Shopify Experience is mandatoryWhat are we looking for:We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different...

  • CX Ops(Shopify Mandatory)

    3 months ago

    Bengaluru, India TMRW House of Brands Full time

    Shopify Experience is mandatoryWhat are we looking for:We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different...

  • CX Ops(Shopify Mandatory)

    3 months ago

    Bengaluru, India TMRW House of Brands Full time

    Shopify Experience is mandatoryWhat are we looking for:We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different...

  • CX Ops(Shopify Mandatory)

    3 months ago

    Bengaluru, India TMRW House of Brands Full time

    Shopify Experience is mandatoryWhat are we looking for:We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different...

  • CX Ops(Shopify Mandatory)

    3 months ago

    Bengaluru, India TMRW House of Brands Full time

    Shopify Experience is mandatory What are we looking for: We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for...

  • Massage Therapist

    7 months ago

    Bengaluru, Karnataka, India Sakshyam Massage Full time

    We are seeking motivated and dedicated individuals to join our team as Massage Therapists. Minimum 6months of experience is required and a passion in this field. Training will be provided for 15 days after selection. Job Responsibilities: - Should be willing to travel 8 to 10kms on a daily basis as this will be a home service job. - Having a two wheeler is...

  • Amazon - Data Scientist

    1 week ago

    Bengaluru, India Amazon Full time

    We are seeking a skilled Data Science & Analytics Manager with expertise in SQL, Python, web portal development, Amazon Quicksight dashboarding, and data science principles. The ideal candidate will have a minimum of 4 years of experience in analytics, data management, and web application development. This role requires a highly analytical, solution-oriented...

  • Support Ops Manager II, FBA Support Operations

    2 weeks ago

    Bengaluru, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Support Ops currently caters to Fulfillment by Amazon (FBA) for NA marketplace. FBA is built around Amazon's world class capability in ordering, fulfillment,...

  • Support Engineer III, Amazon Music

    2 weeks ago

    Bengaluru, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon MusicImagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products,...

  • Scaled Ops Associate

    7 months ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    2 or more years of Advertising or similar experience in a related field. - General understanding of online advertising processes and Live TV Ad Scheduling. - Outstanding organizational, prioritization, attention to detail and multi-tasking skills. - Strong communication skills (verbal and written). - Ability to troubleshoot technical issues. -...

  • Ops Executive- Seller Flex, External Fulfillment

    2 weeks ago

    Karnataka, India ASSPL - Karnataka Full time

    Bachelor's degree - Speak, write, and read fluently in English The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central...