CX Ops(Shopify Mandatory)

2 months ago


Bengaluru, India TMRW House of Brands Full time

Shopify Experience is mandatory


What are we looking for:

We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different things to ensure easy review. We are looking for someone who is Detail Oriented. You should have a knack for data - You should be comfortable using different tools to drive optimization.


What are your responsibilities?

Inventory management and Order Fulfillment

You would be responsible for managing our entire operations on D2C overseeing the order fulfillment process, ensuring accurate and timely dispatch of customer orders for all channels while ensuring minimal mistakes in orders. Work closely with logistics partners to optimize shipping processes and reduce delivery lead times.


Data Analysis and Trend Insights:

Utilise data analytics tools to analyze order flow, sales trends, delivery partner performance to provide actionable insights and recommendations to WH Ops and Growth team.


Customer Experience:

You would be the person responsible for running the show when it comes to ensuring that all customers have the best shopping experience with Nautinati. You will be the single person team who will run both operations and act as a link between brand and the customers. You would also be handling our potential customers and their queries. Be it Instagram or WhatsApp, you would be the one representing Nautinati and handling their needs


This is a work-from-office role.



  • Bengaluru, India TMRW House Of Brands Full time

    Shopify Experience is mandatoryWhat are we looking for:We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different...


  • Bengaluru, India TMRW House of Brands Full time

    Shopify Experience is mandatoryWhat are we looking for:We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different...


  • Bengaluru, India TMRW House of Brands Full time

    Shopify Experience is mandatoryWhat are we looking for:We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different...


  • Bengaluru, India TMRW House of Brands Full time

    Shopify Experience is mandatory What are we looking for: We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for...

  • Kapture CX

    1 month ago


    Bengaluru, India Kapture CX Full time

    About Company :Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that's more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily Customer operations should be made...

  • Shopify

    3 weeks ago


    Bengaluru, Karnataka, India Vedya Software Solutions Full time

    **Job highlights: 3 - 5 years of Experience in Shopify** - Proficiency in creating custom Shopify themes and altering pre-existing templates. - Exhibited skills working on a minimum of 1 full App development cycle from scratch to listing an app on the Shopify App Store. - Proficient with Shopify liquid, jQuery, CSS, & HTML. **Job description**: As a Shopify...

  • Shopify Developer

    6 months ago


    Bengaluru, India Langoor Full time

    Mandatory skills: Shopify, Liquid, HTML5, CSS3, JavaScript / jQuery Desired profile: 4-6 years of experience in building Shopify sites with both frontend and backend programming skills Demonstrated ability to code in Shopify Liquid, HTML/ CSS, JavaScript, jQuery Should be adept at handling theme customization, Apps (development, integration &...


  • Bengaluru, Karnataka, India Kapture CX Full time

    We are seeking a highly skilled and experienced supply chain planning expert to lead large projects and provide end-to-end understanding of the Kinaxis Rapid Response tool, its data models, and design.Key Skills :Mandatory Skills :At least 1yr implementation projects with Kinaxis Rapid Response Preferably in Demand planning / Supply Planning.Required Skills...


  • Bengaluru, India Kapture CX Full time

    About Company :Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily Customer operations should be made simple and...


  • Bengaluru, India Kapture CX Full time

    About Company :Kapture Cx is an Enterprise-grade Saa S-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily Customer operations should be made simple and...

  • Cx Agent

    5 months ago


    Bengaluru, Karnataka, India Epifi Technologies Full time

    **Who we are**:Fi is a money management app that listens to your needs, understands your wants, and gently nudges you to achieve your financial goals. On the inside, we’re a deep-tech startup that’s building a highly innovative and secure financial hub for a digital-first generation. **Why you should work with us**:We are about doing the right thing...


  • Bengaluru, India eTeam InfoServices Pvt. Ltd Full time

    Position - Customer Service Associate - International Voice **Contract Duration** - 6 months - **No of Positions **- 35 ( Every Month ) - **Interview rounds** - CX Screening >> Versant (**58 & above**) >> CD >> Ops - **Level** - 12 - **Shift time** - Mandatory working in Night Shift (US / UK Shift) - **Working days**: - 5 days - **Fully vaccinated**: -...

  • Solution Consultant

    4 weeks ago


    Bengaluru, India Kapture CX Full time

    We are seeking a highly skilled and experienced Kinaxis Solution Consultant to join our team. As a Kinaxis Solution Consultant, you will be responsible for leading large projects and providing end-to-end understanding of the Kinaxis Rapid Response tool, its data models, and design. You will also need to have a deep understanding of supply chain planning...

  • CX Manager Quality

    4 months ago


    Bengaluru, India PhonePe Full time

    About PhonePe Group:  PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...


  • Bengaluru, Karnataka, India eTeam InfoServices Pvt. Ltd Full time

    **Job description**: Customer Support Associate--International Voice Process - **Contract Duration** - 6 months - **No of Positions **- 35 ( Every Month ) - **Interview rounds** - CX Screening >> Versant (**58 & above**) >> CD >> Ops - **Level** - 12 - **Shift time** - Mandatory working in Night Shift (US / UK Shift) - **Working days**: - Rotational work...


  • Bengaluru, India Sciente Consulting Pvt Ltd Full time

    About the CompanyWe are currently seeking a CX One Solution Engineer-DFO to join one of our esteemed clients in the insurance sector. This role will be based in Bengaluru and Hyderabad.About the RoleAre you ready to make an impact by driving innovation in customer experience? As a CXOne Solution Engineer – DFO, you’ll have the opportunity to design and...


  • Bengaluru, India Arcadis Full time

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex...

  • Storage&backup Ops

    5 months ago


    Bengaluru, Karnataka, India Deltaclass Technology Full time

    Role - Storage&Backup Ops - L2 Location - Bangalore, India Mode of Hiring - Permanent Education Graduate (any) - BE (Comp Sci) preferred Diploma (10+2+3) - Comp Sci preferred Certifications NetApp Certified Data Administrator Experience 6+ years IT Infrastructure Operations experience. 4+ years of experience in NetApp Stoage Operations - NetApp Storage...

  • Rewards Ops

    5 months ago


    Bengaluru, Karnataka, India Epifi Technologies Full time

    **About epiFi**: **Who we are**:Simply put, a neo-banking startup for digital natives. Our mission is to help our users demystify their finances, maximize their savings and spend intelligently. We are building a highly secure ‘hub’ - a savings account that allows you to consolidate your finances in a single intuitive view. **Who we’re looking for**:...

  • Spec, IT

    5 months ago


    Bengaluru, Karnataka, India BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...