CX Ops(Shopify Mandatory)
3 months ago
What are we looking for:
We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different things to ensure easy review. We are looking for someone who is Detail Oriented. You should have a knack for data - You should be comfortable using different tools to drive optimization.
What are your responsibilities?
Inventory management and Order Fulfillment
You would be responsible for managing our entire operations on D2C overseeing the order fulfillment process, ensuring accurate and timely dispatch of customer orders for all channels while ensuring minimal mistakes in orders. Work closely with logistics partners to optimize shipping processes and reduce delivery lead times.
Data Analysis and Trend Insights:
Utilise data analytics tools to analyze order flow, sales trends, delivery partner performance to provide actionable insights and recommendations to WH Ops and Growth team.
Customer Experience:
You would be the person responsible for running the show when it comes to ensuring that all customers have the best shopping experience with Nautinati. You will be the single person team who will run both operations and act as a link between brand and the customers. You would also be handling our potential customers and their queries. Be it Instagram or WhatsApp, you would be the one representing Nautinati and handling their needs
This is a work-from-office role.
-
Cx ops(shopify mandatory)
2 months ago
Bengaluru, India TMRW House Of Brands Full timeShopify Experience is mandatoryWhat are we looking for:We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different...
-
CX Ops(Shopify Mandatory)
4 months ago
Bengaluru, India TMRW House of Brands Full timeShopify Experience is mandatoryWhat are we looking for:We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different...
-
CX Ops(Shopify Mandatory)
4 months ago
Bengaluru, India TMRW House of Brands Full timeShopify Experience is mandatoryWhat are we looking for:We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for different...
-
CX Ops(Shopify Mandatory)
3 months ago
Bengaluru, India TMRW House of Brands Full timeShopify Experience is mandatory What are we looking for: We are looking for someone who understands ecommerce apparel business. You will be responsible for enhancing customer experience starting from the time they place the order to post-purchase interaction. The person should have a knack for organising things - creating systems and processes for...
-
Kapture CX
3 months ago
Bengaluru, India Kapture CX Full timeAbout Company :Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that's more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily Customer operations should be made...
-
Shopify
2 months ago
Bengaluru, Karnataka, India Vedya Software Solutions Full time**Job highlights: 3 - 5 years of Experience in Shopify** - Proficiency in creating custom Shopify themes and altering pre-existing templates. - Exhibited skills working on a minimum of 1 full App development cycle from scratch to listing an app on the Shopify App Store. - Proficient with Shopify liquid, jQuery, CSS, & HTML. **Job description**: As a Shopify...
-
Data Ops Intern-cx Team
2 days ago
Bengaluru, India Nova Benefits Insurance Brokers Full timeRoles and Responsibilities: - Helping the CX Team at Nova in handling the data of the clients - Do a sanity check of the data - Getting the necessary documents from different teams and the insurers - Creating the closing slips and handovers on Zoho - Coordinating with various stakeholders in the company **Job Requirement** - External Skills And Expertise -...
-
Cx Agent
6 months ago
Bengaluru, Karnataka, India Epifi Technologies Full time**Who we are**:Fi is a money management app that listens to your needs, understands your wants, and gently nudges you to achieve your financial goals. On the inside, we’re a deep-tech startup that’s building a highly innovative and secure financial hub for a digital-first generation. **Why you should work with us**:We are about doing the right thing...
-
Bengaluru, Karnataka, India KLoc Technologies Full timeAbout the Role:">At KLoc Technologies, we're pushing the boundaries of ecommerce innovation by combining cutting-edge designs and performance-driven approaches that leave a lasting impression on our customers.">We're looking for an experienced Shopify Frontend Developer to join our App Team and help build Shopify and other ecommerce apps. Our team takes on a...
-
Bengaluru, India KLoc Technologies Full timeCompany Overview:-At Kloc, our mission is to help online businesses stand out from the crowd by combining innovative designs and performance-driven approaches that leave a “forever” impression on their customers. We’re a team of disruptors, renegades, and outliers who refuse to follow the herd and settle for mediocrity.About the role:You will be...
-
Senior Shopify Frontend Developer
2 weeks ago
Greater Bengaluru Area, India KLoc Technologies Full timeCompany Overview:- At Kloc, our mission is to help online businesses stand out from the crowd by combining innovative designs and performance-driven approaches that leave a “forever” impression on their customers. We’re a team of disruptors, renegades, and outliers who refuse to follow the herd and settle for mediocrity. About the role: You will be...
-
Senior Shopify Frontend Developer
2 weeks ago
Greater Bengaluru Area, India KLoc Technologies Full timeCompany Overview:-At Kloc, our mission is to help online businesses stand out from the crowd by combining innovative designs and performance-driven approaches that leave a “forever” impression on their customers. We’re a team of disruptors, renegades, and outliers who refuse to follow the herd and settle for mediocrity.About the role:You will be...
-
Bengaluru, India KLoc Technologies Full timeCompany Overview:-At Kloc, our mission is to help online businesses stand out from the crowd by combining innovative designs and performance-driven approaches that leave a “forever” impression on their customers. We’re a team of disruptors, renegades, and outliers who refuse to follow the herd and settle for mediocrity.About the role:You will be...
-
Customer Service Representative-voice
7 months ago
Bengaluru, India eTeam InfoServices Pvt. Ltd Full timePosition - Customer Service Associate - International Voice **Contract Duration** - 6 months - **No of Positions **- 35 ( Every Month ) - **Interview rounds** - CX Screening >> Versant (**58 & above**) >> CD >> Ops - **Level** - 12 - **Shift time** - Mandatory working in Night Shift (US / UK Shift) - **Working days**: - 5 days - **Fully vaccinated**: -...
-
Solution Consultant
2 months ago
Bengaluru, India Kapture CX Full timeWe are seeking a highly skilled and experienced Kinaxis Solution Consultant to join our team. As a Kinaxis Solution Consultant, you will be responsible for leading large projects and providing end-to-end understanding of the Kinaxis Rapid Response tool, its data models, and design. You will also need to have a deep understanding of supply chain planning...
-
Cx one solution engineer – dfo
2 months ago
Bengaluru, India Sciente Consulting Pvt Ltd Full timeAbout the CompanyWe are currently seeking a CX One Solution Engineer-DFO to join one of our esteemed clients in the insurance sector. This role will be based in Bengaluru and Hyderabad.About the RoleAre you ready to make an impact by driving innovation in customer experience? As a CXOne Solution Engineer – DFO, you’ll have the opportunity to design and...
-
International Voice Process
6 months ago
Bengaluru, Karnataka, India eTeam InfoServices Pvt. Ltd Full time**Job description**: Customer Support Associate--International Voice Process - **Contract Duration** - 6 months - **No of Positions **- 35 ( Every Month ) - **Interview rounds** - CX Screening >> Versant (**58 & above**) >> CD >> Ops - **Level** - 12 - **Shift time** - Mandatory working in Night Shift (US / UK Shift) - **Working days**: - Rotational work...
-
International Voice Process
2 days ago
Bengaluru, India Trigent software Full timeJOB ROLE: international voice profile EXPERIENCE : 0.6 - 3 Years(should have experience in voice process, international only USA or UK) **Contract Duration** - 6 months **Interview rounds** - CX Screening > Versant (**58 & above**) > CD > Ops - **NP **- Immediate Joiners only - **Work location **- BDC10 - **Shift time** - Mandatory working in Night Shift...
-
International Voice Process- Bangalore
5 days ago
Bengaluru, India Orcapod Full time**Roles and Responsibilities** - **Contract Duration** 6 months **Job description**: International Voice Process **Responsibilities**: - In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines - Role:_Customer Success Associate - Salary:_ 2,00,000 - 4,00,000 P.A. - Industry:_BPO / Call...
-
Associate Deals Ops, in Deals Team
2 days ago
Bengaluru, India ASSPL - Karnataka Full timeGraduate with 1 year+ experience in similar Data / Ops oriented roles. - Excellent written and verbal communication skills - Strong bias for action and ability to prioritize - Desire to participate in change and appreciate a dynamic environment with rapidly changing priorities - Demonstrate organizational skills, flexibility and ability to produce results in...