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Cre (Automobile Industry)

4 months ago

Gurugram Haryana, India Triumph Hyundai Manesar Workshop Full time

**Job description**

Greetings We have an urgent opening for a CRM service for our automobile client.

**Company Name**:Triumph Hyundai Manesar Showroom

**Location**:NH-8, Delhi-Jaipur Exp, opp. Power House Main Market, Manesar, Gurugram, Haryana 122051.

**Skills**:

- **Experience**: Minimum of 3 Years in Automobile-Service Segment
- **Must**:Pleasing personality and good communication skills (verbal and written)
- **Qualification**:Graduate or MBA
- Planning and delivering CRM strategies across the company encourages customer retention and customer loyalty.
- Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organization and captures all required information at key points in the customer life cycle.
- Customer Journey Mapping analyzing touch points with the organization and maximizing commercial opportunities.
- Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
- Overseeing direct communications with customers through the CRM.
- Monitor and maximize customer lifetime value strategies ensuring maximum profitability. Ensuring the database is segmented effectively for targeted marketing activities.
- Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products

**Note**:If this job is not relevant, you may forward it to your friends, relatives, colleagues.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your current salary?
- What is your Expected Salary?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person