Banquet Sales Coordinator
3 weeks ago
Develops and implements strategies for achieving convention sales goals
- Monitors status regularly and adjusts strategies as appropriate
- Handles incoming phone calls in a dynamic and efficient manner.
- Maintains the Fidelio database as appropriate. Performs routine sales and marketing tasks in conjunction with the database. Eg. mail-outs, follow up and correspondence.
- Assists with operations when necessary. Supervisors all room set ups and final presentations before client enters. Opens and inspects all rooms at the start of each day to ensure they are in accordance with event order.
- Maintains an efficient filing system for the Conference Department.
- Ensures adequate supplies of all stationary items, including brochures, sales kits, convention packs, fact sheets, slides etc.
- Prepares statistics and assists in the gathering of statistics for preparation of the Sales and Marketing monthly reports.
- Generate conference event orders 7 days prior to the event. Generates Conference Signage for Main Lobby, Pre-Function Area and Conference Rooms.
- Co-ordinates with the Finance Department; receipt of deposits, set up and maintaining of accounts, finalising accounts for clients and follow up of outstanding accounts.
Achieves individual and team goals by negotiating convention related business
- Achieve potential key accounts and develops strategies to prioritise and penetrate those accounts
- Seeks information from convention planners about their needs
- Tailors the sales presentation/proposal to address priorities identified by the customer
- Makes outside sales calls on prospective convention customers
- Negotiates contracts with key customers
- Conducts on-site client inspections to illustrate available services
- Monitors customer satisfaction with convention and group business; follows-up with key contracts on a regular basis to assess satisfaction
INDHOTEL
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