Student Service Officer

4 weeks ago


Indira Nagar Bengaluru Karnataka, India Nexus Consulting Solutions Full time

As an SSO, you are expected to:
Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents.

Addressing the concerns of Students & Parents by offering a quick resolution.

Collaborate and consult with parents, teachers, branch head and any other stakeholders to ensure a favourable learning environment for the student.

Ensure collection of outstanding fee from parents within the specified time.

Ensure retention of Students and controlling Left-outs.

Collaborate with ACAD and Non ACAD teams, to manage all class announcements, notice board maintenance & Parent Teacher Meeting Coordination.

Ensure adherence to internal process and compliances.

To be successful in the SSO role you are required to have:
Ability to handle students and parents in an empathic & patient manner.

Fluency in English and Regional Language communication.

Must to have Attitude:
Customer Orientation.

Sense of Ownership and Accountability.

Result orientation.

Emotional intelligence for working in a Team.

Qualification:
Must have bachelor’s degree.

Preferred BTech / MBA /Masters in Education, etc.

**Experience**:
Previous experience in customer handling across industry.

Key Interactions:
External

Student & Parents.

Internal

Branch’s Academic & Non-Academic teams.

Regional Operations Team.

Pay: Up to ₹400,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Academic counseling: 1 year (preferred)
- Student support: 1 year (preferred)
- Cold calling: 1 year (preferred)
- Customer retention: 1 year (preferred)

Work Location: In person



  • Indira Nagar, Bengaluru, Karnataka, India Nexus Consulting Solutions Full time

    As an SSO, you are expected to: Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents. Addressing the concerns of Students & Parents by offering a quick resolution. Collaborate and consult with parents, teachers, branch head and any other stakeholders to ensure a favourable learning environment for the...

  • Student Edu Service

    2 months ago


    Indira Nagar, Bengaluru, Karnataka, India Shikshadarpana Full time

    1. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents. 2. Addressing the concerns of Students & Parents by offering a quick resolution. 3. Collaborate and consult with parents, teachers, branch head and any other stakeholders to ensure a favourable learning environment for the student. 4. Ensure...

  • Student Edu Service

    7 days ago


    Indira Nagar, Bengaluru, Karnataka, India Shikshadarpana Full time

    1. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents. 2. Addressing the concerns of Students & Parents by offering a quick resolution. 3. Collaborate and consult with parents, teachers, branch head and any other stakeholders to ensure a favourable learning environment for the student. 4. Ensure...


  • Mysuru, Karnataka, India University of the people Full time

    University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 1,26,000 students enrolled from more than 200 countries and territories, including 16,500 students who are refugees. We believe that higher education is a basic human right and that it can transform not only the...


  • Kalyan Nagar, Bengaluru, Karnataka, India CMR University Bangalore Full time

    The _Office of Student Affairs_ (OSA) is dedicated to providing students with opportunities, support and resources through Learning, Engagement and Advancement The **Office for Student Activities at CMRU ** provides meaningful co-curricular opportunities, programs, activities, an support services for students that enhance student learning, encourage and...


  • Bengaluru, Karnataka, India YENEPOYA (DEEMED TO BE ) UNIVERSITY PROPOSED BANGALORE CAMPUS Full time

    A Student Welfare Officer plays a vital role in ensuring the well-being and holistic development of students within an educational institution. Their primary responsibility is to create a supportive and conducive environment for students to thrive academically, emotionally and socially. **Job description**: A Student Welfare Officer should be able to...


  • AECS Layout, Bengaluru, Karnataka, India Zeliix Ventures LLP Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Student Relationship Officer. In this role, you will be responsible for engaging with prospective students who are interested in enrolling in our various courses after completing their high school education. Your primary goal will be to build strong relationships with students,...


  • Mysuru, Karnataka, India University of the people Full time

    University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 1,26,000 students enrolled from more than 200 countries and territories, including 16,500 students who are refugees. We believe that higher education is a basic human right and that it can transform not only the...


  • Sahakar Nagar, Bengaluru, Karnataka, India TRIO Schools Full time

    **Overview/School Description** TRIO World Academy is an authorized IB World School, established in 2007 and is affiliated to CAIE (Cambridge Assessment International Education). We follow IB PYP, Cambridge Secondary, IGCSE and IB Diploma. We offer a blend of traditional values and a progressive approach to education, where each child feels valued,...


  • Bengaluru, Karnataka, India Rock Snow Productions Full time

    **Job**: Student Recruitment Officer (Music Course) **Company**: Rock Snow Productions **Location **:Work from Home **Vacancy**: 20 **Start Date**: 06 Feb 2024 **Contact No**: +91 7845602858 **Eligibility **:Good Language skill in English and Native Language **Experience**: Not Needed **Sex**: Both Male And female **Marital status**: Both Married...

  • Student Counselor

    2 months ago


    Bengaluru, Karnataka, India Medical Coding Academy Full time

    Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective heads as per format - Counsel students (from all...

  • Student Counselor

    2 months ago


    Bengaluru, Karnataka, India Medical Coding Academy Full time

    Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective heads as per format - Counsel students (from all...

  • Student Counselor

    4 weeks ago


    Bengaluru, Karnataka, India Logistic Academy Full time

    Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective heads as per format - Counsel students (from all...

  • Student Counselor

    2 days ago


    Bengaluru, Karnataka, India Medical Coding Academy Full time

    Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective heads as per format - Counsel students (from all...


  • Indiranagar, Bengaluru, Karnataka, India MNR Solutions Private Limited Full time

    **Urgent Hiring**: - Student Support Admission Officer ( Inside Sales) **Job Location** - Indiranagar,Banglore **Experience** - Min 6 months **Notice Period **-Immediate to 15 Days **Qualification**: - Graduation **Industry Preference-**Education **Salary Bracket - Up to 4 LPA** **Job Role**: - Ensure collection of outstanding fee from parents...


  • Rajajinagar, Bengaluru, Karnataka, India MNR Solutions Private Limited Full time

    **Urgent Hiring**: - Student Support Admission Officer ( Inside Sales) **Job Location** -Rajajinagar, Bengaluru **Experience** - Min 6 months /Freshers can also apply **Notice Period **-Immediate to 15 Days **Qualification**: - Graduation **Industry Preference-**Education **Salary Bracket - Up to 4 LPA** **Job Role**: - Ensure collection of...


  • Kalyan Nagar, Bengaluru, Karnataka, India EUROKIDS PRE SCHOOL DODDABYLAKERE Full time

    **Key Responsibilities**: - **Student Guidance**: Advise students on course selection, program suitability based on their career goals, and available financial aid options. - **Events and Outreach**: Represent the institute at educational fairs, seminars, and other events to promote our programs and attract prospective students. - **Collaboration**: Work...


  • Bengaluru, Karnataka, India Nexus Consulting Solutions Full time

    To be the first level - point of university contact for the student. - To act as an interface between the Student and the University departments. - To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar. chat - To nurture students in completing their academic...


  • Bengaluru, Karnataka, India Ekya Schools Full time

    **Role Purpose**: The Head -Student Development will be responsible for curating activities focusing on creating meaningful student experience outside the classroom through social, cultural, recreational and leadership engagement. He/She will play a pivotal role in setting the end to end strategic directions for student experience and engagement. The Head -...

  • Student Support

    2 months ago


    Hebbal, Bengaluru, Karnataka, India Aakash Educational Services Pvt. Ltd Full time

    Achieve allocated admission targets. - Counseling Students and parents about our courses and competition exams landscape. - Champion entire student cycle: Prospecting, Counseling, Admission, Orientation, Support. - Interaction with students and parents on routine basis for giving them Aakash experience. - Clarifying doubts of students and parents. - Managing...