Production Support

5 days ago


Delhi, India IDFC FIRST Bank Full time

Job Description

Job Title
- Production Support

Place of work
- Delhi, Mumbai

Business Unit
- Corporate Function

Function
- Information Technology

**Job Purpose**:
**Roles & Responsibilities**:
Design production support procedures, policies and documentation

Identify and resolve technical issues

Establish the root causes of production errors, and escalate serious concerns

Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues

Deliver regular and customized training to teams within the business

Capture and share best
- practice knowledge amongst the team

Stay abreast with global market trends and competitor strategies in key markets

Leverage in-house synergies through collaboration with internal stakeholders

**Educational Qualifications**:
Graduate - Any

**Experience**:
Minimum of 4+ Years



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