Collection Executive
2 weeks ago
We are looking for a Collection Executive with in-depth knowledge of the finance industry, specifically with loan platforms.
**Responsibilities**:
- Maintain accurate records and proper follow-ups of customers.
- Explain our services to customers over the phone and understand their requirements to guide them to choose a suitable service/product from our portfolio.
- Collect cash from loan defaulters and ensure recovery as per the assigned KRAs.
- Proactively suggest policy changes on collections and communicate process issues to customers and other teams.
- Maintain proper feedback of each contract and provide the same as and when requested.
- Maintain MIS of recoveries done and their month/quarter/year-end status.
- Ensure adherence to SOP for the recovery.
**Requirements**:
- A minimum of 1-3 years of experience in collection.
- In-depth knowledge of the finance industry, particularly loan platforms.
- Excellent communication and negotiation skills to effectively communicate with customers and other teams.
- Perseverance, hard-working, and target-driven personality to drive sales collection numbers.
- Ability to maintain accurate records and proper follow-ups.
- Proficient in MS Excel, Word, and PowerPoint.
**Salary**: ₹16,000.00 - ₹23,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Speak with the employer**
+91 7290097372
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