Collection Executive-voice Process

3 weeks ago


Delhi, India Funds Mama Full time

Position:

- **Collection Executive-Voice Process**

Location:

- Delhi

Job Role:

- Responsibilities:

- Monitor and track customer payments, update account records, and manage overdue accounts.
- Collaborate with customers to establish suitable payment plans or negotiate settlements.
- Maintain accurate documentation of all collection activities, communication, and agreements.
- Resolve payment disputes or discrepancies through investigation and collaboration with relevant departments.
- Prepare regular reports on collection activities, outstanding debts, and recovery rates.
- Provide excellent customer service and maintain positive relationships with customers.

**Requirements**:

- Excellent communication and negotiation skills.
- Strong problem-solving and decision-making abilities.

**Job Types**: Full-time, Fresher

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus


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