Collection Executive
2 weeks ago
**What will you do in this role?**
- Initiate outbound calls to debtors with overdue payments.
- Employ effective negotiation skills to encourage debtors to pay outstanding amounts.
- Offer and explain suitable repayment plans or options to facilitate debt settlement.
- Collect and update debtor information, including contact details, financial status, and reasons for non-payment.
- Adhere to all legal and ethical guidelines governing debt collection practices.
- Provide excellent customer service by addressing debtor inquiries and concerns professionally.
- Analyze debtor profiles and payment histories to develop customized approaches for successful debt recovery.
- Proven experience in tele calling, preferably in a debt collection or financial services environment.
- Excellent communication and negotiation skills.
- Goal-oriented mindset with a focus on achieving and exceeding targets.
- Strong interpersonal skills with the ability to handle challenging conversations.
- Knowledge of debt collection laws and regulations is an advantage.
**Job Types**: Full-time, Permanent
**Salary**: ₹16,000.00 - ₹24,000.00 per month
**Benefits**:
- Flexible schedule
- Provident Fund
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- tele collection: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
Expected Start Date: 10/04/2024
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