Collection executive
2 weeks ago
JOB Description:
For Telecaller executive
Experience- Min 1yr to 6+ yrs
Salary Criteria- 15k to 30k per month
Location- Rajendra place , delhi
Preferred Language- English & Hindi (but mostly english commute)
For Collection executive
Responsibilities1)Monitor accounts to identify outstanding debts
2)Investigate historical data for each debt or bill
3)Find and contact over the call with clients to ask about their overdue payments
4)Take actions to encourage timely debt payments
5)Process payments and refunds
6)Resolve billing and customer credit issues
7)Update account status records and collection efforts
8)Report on collection activity and accounts receivable status
Requirements & Skills:
1)Proven experience as a Collection Specialist or similar role
2)Knowledge of billing procedures and collection techniques (e.g. skip tracing)
3)Familiarity with laws related to debt collection (e.g. FDCPA)
4)Working knowledge of MS Office and databases
5)Comfortable working with targets
6)Patience and ability to manage stress
7)Excellent communication skills (written and oral)
8)Skilled in negotiation
9)Problem-solving skills
10)High school diploma; Associates/Bachelors degree is a plus
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