Call Center Executive
1 month ago
**Position - **Call center Executives
**Process - **US Voice Process
**Experience - **6months-4 years of relevant experience
**Mode** - Work from office (WFO)
**Shift**:
- 24x7, rotational shift
**Transport**:
- provided only for night shift (either pickup or Drop)
**Role Description**
This is a full-time on-site role for a Call Center Executive in Bengaluru. The Call Center Executive will be responsible for providing customer support, service, communication, working in contact centers related tasks on a daily basis.
**Qualifications**
- Customer Support, Customer Service, and Communication skills
- Contact Center operations experience
- Excellent interpersonal skills and ability to handle multiple tasks simultaneously
- problem-solving abilities and a customer-centric approach
- Proficiency in using call center technology and CRM software
- Prior experience in a similar role into international Voice Process (US) is a must
- Willingness to work on rotational shift, Desired from E-commerce / Fulfillment Centers or Logistics domain experience
**Hiring Process**:
1. Online Test
2. Manager Round
3. Client Round
4. HR Discussion
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental Pay:
- Shift allowance
**Education**:
- Bachelor's (required)
**Experience**:
- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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