Call Center Executive

1 month ago


Bengaluru Karnataka, India Attica Gold Company Full time

**Job Title**: Call Center Executive

**Company**: Attica Gold Company

**Location**: Bangalore, Karnataka

**Salary**: ₹15,000 - ₹20,000 per month

Attica Gold Company is looking for a dynamic and customer-oriented Call Center Executive to join our team in Bangalore. As a Call Center Executive, you will be responsible for handling customer inquiries, providing product information, resolving issues, and ensuring a high level of customer satisfaction.

**Key Responsibilities**:

- Answer inbound customer calls and respond to inquiries.
- Provide information about Attica Gold Company’s products and services.
- Assist customers with issues or concerns and provide timely solutions.
- Maintain accurate customer records in the system.
- Upsell and cross-sell company products where applicable.
- Follow up on customer queries and ensure issues are resolved.
- Ensure a positive customer experience with excellent communication skills.

**Requirements**:

- High school diploma or equivalent.
- Proven experience in customer service or call center roles is a plus.
- Good communication skills in English (knowledge of Kannada or Hindi is an advantage).
- Ability to handle difficult situations calmly and professionally.
- Strong problem-solving skills and attention to detail.
- Willingness to work in shifts.

If you are passionate about customer service and want to be part of a growing company, we encourage you to apply

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person


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