![LSD Lifestyles Pvt.Ltd](https://media.trabajo.org/img/noimg.jpg)
Operations Executive
3 weeks ago
**Job description**
**In this role, you will**:
- Manage order processing and tracking systems to ensure accurate and timely fulfillment of customer orders.
- Collaborate with sales, customer service, and warehouse teams to address order-related issues and ensure a smooth order fulfillment process.
- Maintain accurate records of orders, shipments, and inventory levels.
- Monitor stock levels and proactively communicate with the inventory management team to ensure product availability.
- Coordinate with shipping carriers and logistics partners to ensure on-time delivery and resolve any shipping issues.
- Communicate with customers to provide order status updates, address inquiries, and manage customer expectations.
- Generate reports on order fulfillment progress, including key performance indicators and areas for improvement.
- Stay current with the latest order fulfillment processes, technologies, and industry trends.
- Identify opportunities for process improvement and collaborate with cross-functional teams to implement enhancements.
- Ensure compliance with company policies and procedures for order fulfillment and customer service.
**Your impact**:
- Accurate and timely fulfillment of customer orders.
- Increased customer satisfaction through effective communication and order tracking.
- Proactive management of inventory levels to prevent stockouts and backorders.
- Timely resolution of order-related issues to maintain high customer service standards.
- Improved efficiency and effectiveness of the order fulfillment process.
**Essential skills and qualifications**:
- Bachelor's degree in Business or related field.
- Previous experience in order fulfillment, supply chain, or related field.
- Excellent organizational, communication, and customer service skills.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Ability to thrive in a fast-paced environment and meet tight deadlines.
- Proficiency in Microsoft Office Suite and order management systems.
- Knowledge of basic accounting principles and inventory management concepts.
**The character we’re looking for**:
- Detail-oriented and meticulous in managing order processing and tracking.
- Self-motivated and proactive in addressing customer needs and resolving issues.
- Results-oriented with a focus on meeting customer expectations and deadlines.
- Good listener and effective communicator to understand and manage customer inquiries and concerns.
- A collaborative and team-oriented mindset to work effectively with cross-functional teams.
- Adaptable and flexible in handling changes and prioritizing tasks.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 2 years (preferred)
- Order fulfillment: 2 years (preferred)
- Supply chain: 2 years (preferred)
- Advanced Execl: 2 years (preferred)
Work Location: In person
Expected Start Date: 01/05/2024
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