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Am Customer Delight

5 months ago

Jaipur, India Shubhashish Builders & Developers Full time

Keep records of customer interactions, process customer accounts, and file documents
- Resolving the customer’s complaints and determining the cause of the problem
- Provide accurate, valid and complete information and building sustainable relationships of trust
- Identify and assess customers needs to achieve satisfaction
- customer base and revenue.Ensure appropriate escalation of unresolved complaints
- consultations and obtain feedback about service
- Maintaining a balance of customer satisfaction while retaining revenue;
- Ensure the satisfactory resolution of customer grievances. Interface with respective individual
- department for resolution of complaints
- Reviewing customer subscription details, establishing rapport with the customer, and retaining;
- Keep records of customer interactions and transactions, recording details of inquiries,
- complaints, comments, and actions are taken

**Job Type**: Regular / Permanent

**Salary**: From ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7230092062
Application Deadline: 15/01/2023