Customer Service Executive
5 months ago
The Customer Service Executive attracts potential customers by answering product and service questions; suggesting information about other products and services. Handle the concerns and fulfill customer needs to ensure customer satisfaction
Job Description
Handle incoming customer service calls, outbound lead nurturing, and resolve the customer’s concern by maintaining the AHT, CSAT, Quality, daily productivity time along with other applicable metrics Resolve concern by clarifying the customer’s needs and determining the cause of the problem; Offering the best solution to resolve the concern Build sustainable relationships and trust with customers through open and interactive communication Identify and assess customer’s needs and resolve the query to ensure first call resolution is met Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Take the extra mile to engage customers and ensure customer delight
Requirement
Excellent verbal and written communication skills Proven customer support experience of 6 months+ in an inbound customer care process and willing to work in a 24/7 environment (Work from the office) Ability to work effectively in a team environment. Pleasant, professional, and courteous personality skills Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Identifying, escalating priority issues, and reporting to the high-level management
Educational Qualification Requirement
Graduate/Final Year Result awaited – Science Stream Preferred
Desired Experience
At least 6 months of calling experience in a customer care process Experience in Educational Customer Service and Outbound lead nurturing will be preferred-
Customer Care Executive
5 months ago
Jaipur, Rajasthan, India HR Executive Hub Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
-
Customer Service Executive
5 months ago
Jaipur, India Vertex Cosmos Solutions Full time**There is a hiring for the profile of Customer Support Executive of the Regional Languages.** - They should be good in English or Hindi - Salary would be Rs.22000 CTC - Understand Client requirements and suggest suitable solutions through our services. - Responsible for handling inbound calls and regular follow up on leads assigned. - Address all the issues...
-
Customer Service Executive
5 months ago
Jaipur, India Talent Acquaintance Full time**WE ARE HIRING** **Role - Customer support executive (International BPO)** **Process - Voice** **Qualification - 12th& above** **Freshers and experience both can apply** **Package - 29k ctc - 30k ctc** **Rotational Shift** **Rotational off** **Language - English (Looking for Excellent communication skills)** **RESPONSIBILITIES**: **-To escalate the...
-
Customer Service Executive
4 weeks ago
Jaipur, Rajasthan, India Aavas Financiers Full time**Customer Service Executive**: Executive ₹-As per company norms Openings: 6 Minimum Qualification: Graduation Experience: 0-0 Year Location: JAIPUR Department: Customer Service JOB Posted By: Shilpa Sharma **Description**: **Job Summary**: Performs the following responsibilities in order to manage customer’s inquiries in terms of resolving them...
-
Customer Service Executive
5 months ago
Jaipur, Rajasthan, India Aavas Financiers Full time**Customer Service Executive**: Executive ₹-As per Company Norms Openings: 10 Minimum Qualification: Graduation Experience: 0-2 Year Location: JAIPUR Department: Customer Service JOB Posted By: Chhavi Prakash Saxena **Description**: **Job Summary**: Performs the following responsibilities in order to manage customer’s inquiries in terms of...
-
Customer Service Executive
5 months ago
Jaipur, India Lavasya Solutions Full timeHiring for **Customer Service Executive** (Voice and Chat) for BPO. What you will be doing? Both International and Domestic processes are available. Work from Office Any graduate can apply. **Excellent spoken English is a must.** Rotational shift with 5 days working + 2 days off **Job Types**: Full-time, Fresher **Salary**: From ₹20,000.00 per...
-
Customer Service Executive
5 months ago
Jaipur, India Kalp Solutions Full time**Urgent Hiring For Customer Service Executive** **Eligibility Criteria** Process: International Voice/Non-Voice Process Education: 12th Pass or Graduate Experience: Freshers or 1-2 years experienced Skills: must be excellent verbal and written communication in English **Salary**: 17K to 33K PM Notice Period: Immediate Joiners Shift: 24/7 **Job...
-
Customer Service Executive
1 week ago
Jaipur, India SHROTRA ENTERPRISES PRIVATE LIMITED Full timeJob Summary:The Customer Service Executive will be responsible for providing exceptional customer service support to international and domestic clients. This role will focus on order processing, logistics coordination, and effective communication to ensure the seamless export of goods. The successful candidate will work closely with multiple departments,...
-
Executive Customer Service Representative
3 weeks ago
Jaipur, Rajasthan, India Miracle Group Full timeJob Title: Executive Customer ServiceAbout the Role:We are seeking a highly skilled and experienced Female Customer Service Expert to join our team at Miracle Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Provide timely and effective responses to...
-
Customer Service Executive
5 months ago
Jaipur, Rajasthan, India Futuresys Technologies Pvt Ltd Full time**Job Description**:Customer Sales and Tech Executive** At Futuresys Technologies we seek passionate, enthusiastic, competent learner about technology. As a Customer Service Executive, you need to understand customers need and providing them with an exclusive customer service experience by ensuring sales and after sales services with technical support while...
-
Customer Service Executive
5 months ago
Jaipur, India Kalp Solutions Full time**Urgent Hiring For Customer Service Executive** **Eligibility Criteria** Process: International Voice/Non-Voice Process Education: 12th Pass or Graduate Experience: Freshers or 1-2 years experienced Skills: must be excellent verbal and written communication in English **Salary**: 14K to 33K CTC Notice Period: Immediate Joiners Shift: 24/7 **Job...
-
Customer Support Executive
5 months ago
Jaipur, India Lading Service Industry Full time**Managing large amounts of calls and Customer Service inquiries for beauty pageant** **Strong phone contact handling skills and active listed** **Handle Participants’ complaints, provide appropriate solutions and alternatives within the time limit** **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: -...
-
E-commerce Executive
5 months ago
Jaipur, India HR Executive Hub Full timeOverseeing the overall development of an organization's retail and income-generating sites - Conducting research on user-friendly features and layouts that appeal the most to customers - Testing changes to platforms and monitoring the results - Reviewing sales insights and using them to develop informed sales strategies - Leading teams of copywriters,...
-
Customer Support Executive
4 days ago
Jaipur, Rajasthan, India recruitwire service Full time**Urgent Requirement** **Position: Customer Support Executive ( Voice Process)** **Location: Jaipur** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English** **Experience: Fresher and Experience can apply** **Salary - Upto 22000 CTC Per Month** **Working Days - 5 days working/ Night shift** **Interview Round -Virtual...
-
Customer Support Executive
5 months ago
Jaipur, Rajasthan, India recruitwire service Full time**Urgent Requirement** **Position: Customer Support Executive** **Location: Jaipur** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English with Hindi** **Experience: Fresher and Experience can apply** **Salary - 25000 to 28000CTC Per Month** **Working Days - 5.5 days working/ US Night shift** **Interview Round...
-
Customer Support Executive
5 months ago
Jaipur, Rajasthan, India recruitwire service Full time**Urgent Requirement** **Position: Customer Support Executive (Non Voice Process)** **Location: Jaipur** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English and need knowledge about Microsoft Apllication** **Experience: Fresher and Experience can apply** **Salary - 20000 CTC Per Month with 180rupees per working day...
-
Customer Support Executive
2 days ago
Jaipur, Rajasthan, India recruitwire service Full time**Urgent Requirement** **Position: Customer Support Executive ( Sales Agents)** **Location: Jaipur** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English** **Experience: Fresher and Experience can apply** **Salary - Upto 27000 CTC Per Month** **Working Days - 6 days /Day shift/Rotational week off** **Interview Round...
-
Customer Support Executive
5 months ago
Jaipur, Rajasthan, India recruitwire service Full time**Urgent Requirement** **Position: Customer Support Executive** **Location: Jaipur** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English with Hindi** **Experience: Fresher and Experience can apply** **Salary - 25000 to 28000CTC Per Month** **Working Days - 5.5 days working/ US Night shift** **Interview Round...
-
Customer Support Executive
5 months ago
Jaipur, Rajasthan, India recruitwire service Full time**Urgent Requirement** **Position: Customer Support Executive (Non Voice Process)** **Location: Jaipur** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English with Hindi** **Experience: Fresher and Experience can apply** **Salary - 20000 CTC Per Month** **Working Days - 5.5 days working/ US Night shift** **Interview...
-
Customer Support Executive
5 months ago
Mansarovar, Jaipur, Rajasthan, India Cubnet Service Full timeHiring update Banking process **Customer service (Inbound calling)** - Role would be to solve queries of customers via calls/Chat. **Salary up to 27k CTC** **Both side cabs** **5.5 day's working** **Rotational shift n week off ( Majorly UK shift).** Location - Jaipur Eligibility criteria: - **Freshers - with excellent communication skills and basic...