Operations Excellence

7 months ago

Bengaluru, India Epifi Technologies Full time

**About epiFi**

Who we are: Simply put, a neo-banking startup for digital natives. Our mission is to help our users demystify their finances, maximize their savings and spend intelligently. We are building a highly secure - hub a savings account that allows you to consolidate your finances in a single intuitive view.

Why you should work with us: We are about doing the right thing always, both for our team and users. We are a positive, transparent and inclusive community celebrating success together, encouraging bias for action and individual brilliance. We are ambitious and want everyone thinking - impact and growth-. Our office is not just fun, it is human, nimble and business-like.

With rich experience in the world's leading tech companies and banks, we deeply and equally understand both the - fin
- and - tech
- in fintech. Funded by leading global VCs, we
- re in pursuit of a fantastic experience for both our consumers and colleagues.

Who are we looking for: Exceptional, innovative people Passionate about delightful user experiences, clear about doing the right thing and hungry to impact millions of lives.

What is this role about:
As the Operations Excellence Analyst, you will manage different processes across the organization with end to end ownership of key tasks, metrics and stakeholders across different functions. You will be involved in building and managing key processes, interacting with internal as well as external stakeholders to ensure reliable and robust running of day to day operations

**At epiFi, you will**:

- Build the ops processes from scratch and leading key projects such as Debit card delivery etc.
- Be managing end-end operations processes across different functions
- Manage external vendors and ensuring timely delivery of goods/services
- interact & partner with internal stakeholders such as Business, Customer experience to create visibility and drive towards achieving core objectives of the process
- Proactively plann and forecast to ensure reliability and consistency in operations
- have ownership and reporting of key operational metrics to ensure project objectives are met
- You are a graduate with at least 3+yrs of experience in s strong execution focussed role.
- Core understanding and experience with logistics, SCM, inventory, vendor management etc
- Ownership mindset with strong bias for action
- Excellent communication skills
- Good analytical skills with data driven approach to problem solving
- Strong ability to design processes & troubleshoot problem areas
- Familiarity with MS - Excel, Basic MIS data collection & reporting
- Preference to industries: Startups in Logistics, ECommerce, Consumer Tech, FinTech
- We aspire to create an inclusive culture of diverse people not just because it's the right thing to do but because heterogeneity inspires us and is more fun We employ people solely on merit and do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law._

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