Front Office Officer
1 month ago
**About the Role**:
We are seeking a highly organized and customer-oriented Front Office Officer to join our dynamic team. In this role, you will be the first point of contact for our patients, ensuring a positive and efficient experience from the moment they walk through our doors.
**Key Responsibilities**:
- **Patient Reception**:
- Greet patients warmly and professionally.
- Verify patient information and update records.
- Schedule and manage appointments.
- Answer phone calls and inquiries promptly and courteously.
- Pre and post coordination with patients.
- **Administrative Tasks**:
- Maintain accurate and up-to-date patient records.
- Process insurance claims and handle billing.
- Manage inventory of supplies and medications.
- Assist with general office duties.
- **Customer Service**:
- Provide excellent customer service by addressing patient concerns and questions.
- Resolve issues efficiently and professionally.
- Maintain a positive and welcoming clinic environment.
**Qualifications and Skills**:
- Minimum of 2 years of experience in a healthcare or front office setting.
- Age under 25-35 Years.
- Its 9 am - 6 pm job. 6 days a week.
- Organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in medical software and computer systems.
- Attention to detail and accuracy.
- Ability to multitask and prioritize tasks.
- Positive and empathetic attitude.
If you are a dedicated and experienced Front Office Officer who is passionate about providing exceptional patient care, we encourage you to apply.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (required)
**Language**:
- English, Hindi (required)
**Location**:
- New Delhi, Delhi (required)
Work Location: In person
Expected Start Date: 01/01/2025
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