Front Office Officer

1 month ago


Delhi Delhi, India MEDGURU HEALTH SERVICES PVT LTD Full time

**About the Role**:
We are seeking a highly organized and customer-oriented Front Office Officer to join our dynamic team. In this role, you will be the first point of contact for our patients, ensuring a positive and efficient experience from the moment they walk through our doors.

**Key Responsibilities**:

- **Patient Reception**:

- Greet patients warmly and professionally.
- Verify patient information and update records.
- Schedule and manage appointments.
- Answer phone calls and inquiries promptly and courteously.
- Pre and post coordination with patients.
- **Administrative Tasks**:

- Maintain accurate and up-to-date patient records.
- Process insurance claims and handle billing.
- Manage inventory of supplies and medications.
- Assist with general office duties.
- **Customer Service**:

- Provide excellent customer service by addressing patient concerns and questions.
- Resolve issues efficiently and professionally.
- Maintain a positive and welcoming clinic environment.

**Qualifications and Skills**:

- Minimum of 2 years of experience in a healthcare or front office setting.
- Age under 25-35 Years.
- Its 9 am - 6 pm job. 6 days a week.
- Organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in medical software and computer systems.
- Attention to detail and accuracy.
- Ability to multitask and prioritize tasks.
- Positive and empathetic attitude.

If you are a dedicated and experienced Front Office Officer who is passionate about providing exceptional patient care, we encourage you to apply.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (required)

**Language**:

- English, Hindi (required)

**Location**:

- New Delhi, Delhi (required)

Work Location: In person

Expected Start Date: 01/01/2025


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