Client Relationship Executive

6 months ago


Salt Lake Kolkata West Bengal, India TP Digital Technologies Full time

Client Relations Executive to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

**Job description**:

- **Converting Leads to Client Retention **complete client relationship
- Building long-term relationships with key clients.
- Addressing customer concerns and complaints.
- Creating sales plans to generate revenue.
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs

**Essential duties**:

- Proven experience in client relationship
- Proven track record of meeting and exceeding targets
- Background in customer service; industry knowledge is a plus
- Experience tracking relevant KPIs (e.g., customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms (e.g., Salesforce)
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
- BSc/BA in Business Administration, Marketing or a related field/Any Graduate or Undergraduate

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,115.16 - ₹26,444.39 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



  • Kolkata, India Executive Hunters Full time

    **JOB DESCRIPTION**: **Role - **Client Relationship Executive **Location** - Kolkata West Bengal Budget - 15K - 20K Monthly **Expereince**: - 0 - 6 Month **Job Role & Responsibilities** - Maintaining Healthy Relations with The Client - Develop and Manage Relationships with Clients - Create Plans to Address Clients' Business Needs - Providing Clients...


  • Kolkata, India Executive Hunters Full time

    **Job description** **JOB DESCRIPTION**: **Role - **Client Relationship Executive **Location** - Kolkata West Bengal Budget - 15K - 20K Monthly **Expereince**: - 0 - 6 Month **Job Role & Responsibilities** - Maintaining Healthy Relations with The Client - Develop and Manage Relationships with Clients - Create Plans to Address Clients' Business Needs -...


  • Salt Lake, Kolkata, West Bengal, India TP Digital Technologies Full time

    **Job Summary**: The Client Relationship Intern will support the Client Relationship team in managing and nurturing client relationships. This role involves direct interaction with clients, assisting with client queries, and ensuring a high level of client satisfaction. The intern will gain hands-on experience in client management and develop essential...


  • Salt Lake, Kolkata, West Bengal, India TP Digital Technologies Full time

    Responsibilities: Build and maintain strong relationships with clients, understanding their needs and concerns. Act as a primary point of contact for clients, addressing inquiries and providing timely, effective solutions. Collaborate with internal teams to ensure client satisfaction and the successful delivery of products or services. Identify...


  • Salt Lake, Kolkata, West Bengal, India Mibish International Plushpro Exports Pvt Ltd Full time

    **Position**: Female Customer Relationship Executive We are looking for a highly professional and experienced Female Customer Relationship Executive to engage with our domestic and international clients, fostering strong client relationships through exceptional customer service. This role is essential in driving client satisfaction, managing client orders,...


  • Salt Lake, Kolkata, West Bengal, India Mibish International Full time

    **Position**: Female Customer Relationship Executive We are looking for a highly professional and experienced Female Customer Relationship Executive to engage with our domestic and international clients, fostering strong client relationships through exceptional customer service. This role is essential in driving client satisfaction, managing client orders,...


  • Kolkata, West Bengal, India MK Jha & Company Full time

    Meeting with potential clients to gauge the utility and viability of prospective working relationships. - Ensuring regular contact with existing clients to maintain our company's presence. - Repairing disengaged or fractured relationships. - Conducting in-depth needs assessments to better understand each client's requirements. - Identifying a range of our...


  • Tollygunge, Kolkata, West Bengal, India SYGNIFIC AGRO SCIENCES PVT LTD Full time

    **Job brief** We are looking for a Client Relationship Executive to create and nurture long-term relationships with our existing and new clients. You will resolve any issues that arise to ensure clients are satisfied with our services. You will work as a link between the Clients and the Company In this role, you should be an excellent communicator who’s...


  • New Town, Kolkata, West Bengal, India Candidate Express Pvt Ltd Full time

    **Company Description** Entrepot Media Pvt Ltd is an end-to-end provider of digital marketing services located in Rajarhat. Our experienced team of experts focuses on assisting businesses in acquiring desired leads while providing customized and result-oriented solutions. We aim to build long-lasting client partnerships based on our belief in providing a...


  • Salt Lake, Kolkata, West Bengal, India Mibish International Full time

    **Position**: Female Customer Relationship Executive We are looking for a highly professional and experienced Female Customer Relationship Executive to engage with our domestic and international clients, fostering strong client relationships through exceptional customer service. This role is essential in driving client satisfaction, managing client orders,...


  • Kolkata, West Bengal, India Alpha Enterprises Full time

    Business development post Key responsibilities: 1. Create new clients 2. Grab new businesses 3. Maintain client relationships 4. Smart presentation 5. Business analysis 6. Create new pockets time to time *Job details*: **Job Types**: Full-time, Permanent, Internship, Freelance Contract length: 4 months Pay: ₹10,000.00 - ₹16,000.00 per...


  • Phulbagan, Kolkata, West Bengal, India Peedee World Full time

    **We are renounced advertising and event management agency.** - Client Onboarding: Assist in the onboarding process for new clients, helping them get started with the company's products or services - Client Communication: Maintain regular communication with clients, addressing concerns, and requests promptly. - Relationship Building: Build and nurture...


  • Salt Lake, Kolkata, West Bengal, India Mibish International Plushpro Exports Pvt Ltd Full time

    **Key Responsibilities**: - **Client Communication**: Handle inbound and outbound calls to both domestic and international clients. You will be required to attend client inquiries, offer assistance, and resolve issues via telephone with professionalism and a customer-focused attitude. - **Client Relationship Management**: Build and maintain positive...


  • Kalighat, Kolkata, West Bengal, India MAGNIFYING EVENTS Full time

    Key responsibilities: 1. Create new clients 2. Grab new businesses 3. Maintain client relationships 4. Smart presentation 5. Business analysis 6. Create new pockets time to time *Job details*: Pay: From ₹12,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Internet reimbursement - Paid sick time Schedule: - Day...


  • Shyambazar, Kolkata, West Bengal, India Pranati Interior Pvt. Ltd. Full time

    **Client Engagement and Communication**: - Cultivate enduring client relationships, comprehensively understanding preferences and project requirements. **Project Management**: - Oversee project lifecycles, ensuring timely and quality delivery of interior design services. **Customization and Personalization**: - Tailor design solutions to clients' unique...


  • Kalighat, Kolkata, West Bengal, India MAGNIFYING EVENTS Full time

    Key responsibilities: 1. Create new clients 2. Grab new businesses 3. Maintain client relationships 4. Smart presentation 5. Business analysis 6. Create new pockets time to time *Job details*: This is event management company with pan india presence in activation - goal oriented woman who knows the value of money & brand. **Salary**: ₹15,000.00 per...


  • Salt Lake, Kolkata, West Bengal, India Xpert Full time

    _**About Xpert**_ is an Audience Data Platform for brands to target their Ads better & improve their marketing ROI. We analyse transaction data to build out audience lists - which then get targeted via Ads on Facebook, Instagram & Google. We're a small, young & passionate team of operators, developers, data scientists & researchers. - **Job Summary**:_ As...


  • Kolkata, India Acme services Full time

    Hi, Your Profile has been Shortlisted for the role of **Client Relationship Executive (Customer Support)** in a **Leading Company** ! **LOCATION- Bhowanipure, Kolkata** **JOB DESCIPTION**: **Client Engagement**: Initiate and maintain regular contact with our clients to build rapport, understand their preferences, and anticipate their needs. This includes...


  • Kalighat, Kolkata, West Bengal, India MAGNIFYING EVENTS Full time

    Key responsibilities: 1. Create new clients 2. Grab new businesses 3. Maintain client relationships 4. Smart presentation 5. Business analysis 6. Create new pockets time to time *Job details*: - goal oriented woman who knows the value of money & brand. If you want to learn how to grab a business deal & grow your career faster than this is the right...


  • Salt Lake, Kolkata, West Bengal, India SHREESATYA GROUP Full time

    **Require CRM Executive for our Head Office at Satya Steel (Shreesatya Group)** - Maintaining Healthy Relations With The Clients - Providing Clients With Relevant Information About The Products And Services. - Handling distributors & doing documentations. - Closely work & collaborate with Sales & Marketing head people. **Job Types**: Full-time,...