Client Relationship Executive

4 months ago


Kolkata West Bengal, India MK Jha & Company Full time

Meeting with potential clients to gauge the utility and viability of prospective working relationships.
- Ensuring regular contact with existing clients to maintain our company's presence.
- Repairing disengaged or fractured relationships.
- Conducting in-depth needs assessments to better understand each client's requirements.
- Identifying a range of our offerings that could meet the goals and values of each client.
- Proposing and deliberating potential solutions in consultation with clients.
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Settling clients' concerns in a swift and professional manner.
- Harnessing internal relationships to better address clients' needs and to maximize our profits.

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



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