Customer Relationship Executive
2 months ago
**Key Responsibilities**:
- **Client Communication**: Handle inbound and outbound calls to both domestic and international clients. You will be required to attend client inquiries, offer assistance, and resolve issues via telephone with professionalism and a customer-focused attitude.
- **Client Relationship Management**: Build and maintain positive relationships with clients by providing consistent support and resolving any concerns. Your role will be pivotal in ensuring ongoing client satisfaction and retention.
- **MS Office Proficiency**: The position requires the ability to use **MS Word** to create and format client documents, **MS Excel** to manage and analyze data, and **MS PowerPoint** to prepare presentations. Basic working knowledge of these tools is essential for day-to-day tasks.
- **Multitasking**: You must be able to handle multiple client inquiries simultaneously while managing your workload efficiently. Being organized and maintaining attention to detail will be crucial for this role.
- **Gender**: Female applicants only.
- **Experience**: At least 2 years in customer relationship management, with demonstrated experience handling international clients.
- **Soft Skills**: Strong interpersonal skills, ability to work in a fast-paced environment, and effective at problem-solving.
**Employer Contact: +91 9007673084/+91 9830211130 (Call/WhatsApp)**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 9007673084
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