Process Associate
2 months ago
**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.** **Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and **expertise** in data, technology, and AI.**
***
**You’re** responsible **to work** across a variety of categories so will need to **demonstrate** a broad range of category knowledge and be able to work dynamically and flexibly with a broad range of SMEs.**
**Responsibilities**
**Basic understanding of **Procurement cycle**
**Maintain a deep understanding of client process and policies.**
**Responsible to **showcase** professional work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.**
**Solve claims and queries coming from both requesters and suppliers**
**Handling daily customer query calls (Helpdesk calls)**
**Qualifications we **seek** in you**
**Minimum qualifications**
**Any graduate degree or equivalent with an excellent academic record.**
**Good communication** and analytical skills.**
**Preferred qualifications **/Skills**
**Previous** experience in Procurement & Sourcing.**
**Sound knowledge on SAP ERP systems **(Added **advantage**)**
**Receipt and verification of Purchase requisition from Requestors**
**Purchase order creation, issuance and follow up**
**Resolve / attend to service tickets for Purchasing & Invoice Mismatch Resolution**
**Solve claims and queries coming from both requesters and suppliers**
**Handling daily customer query calls (Helpdesk calls)**
**Build good relationship with buyers, **requesters,** and the suppliers**
**You should adjust with **a flexible** schedule.**
**In-depth** attention to detail.**
**Basic Excel & PPT skills.**
**_Job_**_Process Associate_
**_ Primary Location_**_India-Hyderabad_
**_ Schedule_**_Full-time_
**_ Education Level_**_Bachelor's / Graduation / Equivalent_
**_ Job Posting_**_Sep 18, 2024, 12:27:03 PM_
**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_
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