Bpo Executive
3 weeks ago
**Roles and Responsibilities**:
- Administer and prioritize all customer tasks and ensure achievement of all deadlines within required timeframe.
- Determining customer needs, interests, and preferences through interaction with customers. Maintain good customer relations.
- Be proficient in our products and services and communicate effectively to the customer.
- Maintain accuracy of all data and verify same for all customer services.
- Collecting customer feedback and upselling our services wherever applicable.
- Follow communication procedures, guidelines and policies
- Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.
*
**Salary**: ₹14,000.00 - ₹17,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Voice process: 1 year (required)
- BPO: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
**Speak with the employer**
+91 9745110007
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