Voice Process

4 weeks ago


Ernakulam, India Matrimony.com Ltd Full time

Fixed Salary+ Statuatory Allowance + Performance Incentives

Roles and Responsibilities

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

1. Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

2. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters

3. Explaining the product features in detail and how to use the packages.

4. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

5. Address all the issues / grievances of customers and provide the right customer experience.

6. Capture the insights from customer interactions and share it with the internal team.

7. Strictly adhere to the process requirements

Skill and Competency

1. Functional Business Knowledge Process Knowledge Product Knowledge Customer Orientation Language skills - English / Malayalam Telemarketing / Selling Skills Basic computer skills - MS Excel, Word

2. Behavioral Values - Integrity / Honesty / Respect Communication - Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Influencing Skills Empathy Self-driven / Initiative Ability to manage stress Willingness to learn

3. Education and Experience Graduate in any stream 0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors.

**Salary**: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ernakulam - 682015, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Speak with the employer**
+91 8075186718
Expected Start Date: 20/07/2023


  • Process Associate

    2 weeks ago


    Ernakulam, India ADVENXA Full time

    Process Associate - Non Voice Location: Info park, Kakkanad, KochiShift: Night (6:00 PM to 3:00 AM)Salary: ₹14,000/- basic + ₹2,000/- incentivesWorking Days: 5 days/week (Fixed Sat & Sun off)Job Description:We are seeking a dedicated and detail-oriented Process Associate for our Non Voice team. The ideal candidate will be responsible for handling various...

  • Process Associate

    2 weeks ago


    ernakulam, India ADVENXA Full time

    Process Associate - Non Voice Location: Info park, Kakkanad, KochiShift: Night (6:00 PM to 3:00 AM) Salary: ₹14,000/- basic + ₹2,000/- incentives Working Days: 5 days/week (Fixed Sat & Sun off)Job Description: We are seeking a dedicated and detail-oriented Process Associate for our Non Voice team. The ideal candidate will be responsible for handling...

  • Process Associate

    2 weeks ago


    Ernakulam, India ADVENXA Full time

    Job DescriptionProcess Associate - Non Voice Location: Info park, Kakkanad, KochiShift: Night (6:00 PM to 3:00 AM)Salary: ₹14,000/- basic + ₹2,000/- incentivesWorking Days: 5 days/week (Fixed Sat & Sun off)Job Description:We are seeking a dedicated and detail-oriented Process Associate for our Non Voice team. The ideal candidate will be responsible for...

  • Tele Caller

    14 hours ago


    Ernakulam, India VIVACRISTO INTERNATIONAL STUDY ABROAD Full time

    We are currently seeking enthusiastic and motivated individuals to join our team as Tele Callers for our Voice Process. As a Tele Caller, you will be responsible for making outbound calls to potential customers, introducing our products/services, and persuading them to make a purchase or schedule appointments. **Responsibilities**: - Make outbound calls to...

  • Call Center Executive

    1 month ago


    Ernakulam, India Chris Johnson Business IT Solutions Full time

    **Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...


  • Ernakulam, India Cii model career center kochi Full time

    *Work from home malayalam voice process* Customers Support Inbound Calls Outbound Calls Issue Resolution Product Knoweledge Data Entry Documentation Multi Tasking Qualification: any Degree Salary 11000 + insensitives Coibature based company Male or female **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,000.00 - ₹13,000.00 per...


  • Ernakulam, India Voxbay Full time

    **BPO Agents-Voice Process** **JD** - Work From Home - Only Kochi residents can apply - Should be Proficient in English,Malayalam and Hindi - Basic computer Knowledge - Laptops and Smart Phones are required - work Timing:9 AM-6 PM - Salary :10 k **Responsibilities** - Attend to calls and clearing queries. - Tracking leads ,enquiries and filing reports. -...


  • Ernakulam, India Chris Johnson Business IT Solutions Full time

    **Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...


  • ernakulam, India ADVENXA Full time

    CustomerSupport AssociateMaleSalary: 17000 to 22000 permonth Location:Infopark Kakkanad KochiKerala Experience:1 to 3 years in BPO / Customer Support voice process (Freshcandidates will be considered if they have fluency inEnglish)Qualifications: Excellentfluency inEnglish1to 3 years of experience in BPO or Customer Support voiceprocessStrongcommunication...


  • Ernakulam, India InsureMile Full time

    Modifying sales pitches in response to customer demand - Acquiring and retaining contact information databases - Put forward suggestions in accordance with the requirements of the consumer - Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action **Salary**: ₹8,000.00 per...


  • Ernakulam, India Matrimony.com Ltd Full time

    Fixed Salary+ Statuatory Allowance + Performance Incentives Roles and Responsibilities The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the...

  • Call Center Trainer

    4 weeks ago


    Ernakulam, India Advenxa Pvt.Ltd Full time

    **Job Description: Call Center Trainer** - Location**:Infopark, Kakkanad, Kochi**: - Salary**:INR 25,000 to 30,000 per month**: - A minimum of 2 years of experience in the international voice process within a call center setting. **Requirements**: - A minimum of 2 years of experience in the international voice process within a call center setting. -...


  • Ernakulam, India Advenxa Pvt.Ltd Full time

    We are Hiring **Customer support Associate** Salary**:17,500/- to 22,000/-per month** Location **:Infopark, Kakkanad, Kochi, Kerala** Experience**:1 to 3 years in Bpo / Customer Support voice process** **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing...


  • Ernakulam, India Copious Consult Full time

    **Telecaller job Responsibilities**: - Attending incoming calls and answering queries. **Job Types**: Full-time, Regular / Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - International voice process: 1 year (preferred) **Speak with the employer** +91...

  • Computer Operator Wfh

    4 weeks ago


    Ernakulam, India BUSH Full time

    **Descripción de la compañía**: Best **Descripción del puesto**: **_Immediately required for Back Office Remote Work from home_** Hiring for Non-Voice Process, Looking for Immediate joiners Qualification - Any Graduate/Post Graduate (Ba/Bsc/BE/BTech/Mtech/ME) Salary Best in industry Experience 0-3yrs Understand the issue, provide clarification to...


  • Ernakulam, India Skillzway Eduhub Private Limited Full time

    Telemarketing min 1 year Experienced Females with experience in voice process, Customer support, Telesales, general working hours, office at kakkanad, Ernakulam **Salary**: ₹7,000.00 - ₹8,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work...

  • Back Office Executive

    1 month ago


    Ernakulam, India CII - Model Career Centre Full time

    Back office operations Non Voice Process **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹13,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Monday to Friday - Night shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Ernakulam, Kerala:...


  • Ernakulam, India CII - Model Career Centre Full time

    The Document Executive position is responsible for providing word processing and/or document production services for our clients. responsible for the day-to-day production of work for a shift or site. - Good Communication - Immediate Joiners - Flexible for Rotational shifts - Non-voice openings **Job Type**: Fresher **Salary**: ₹17,000.00 - ₹18,000.00...


  • Ernakulam, India Bloombloom Dreambiz P Ltd Full time

    **Allianz Services** **Freshers**: - Voice Process **Experience** : 0 - 5 years **Job Location** : Trivandrum/Thiruvananthapuram **Qualification & Experience** 1. 12th Graduate and Above. 2. Good Communication Skills - Verbal & Written 3. Preferring some Knowledge in Windows 7 and 8 4. Should be open to any Shift timings **Role **:Voice / Blended -...


  • Ernakulam, India Vodafone Idea Full time

    Job Req ID: 40584- Location: Ernakulam, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...