Customer Support Executive Chennai
7 months ago
Handle inbound/outbound calls of our customers
- Understand and document customer requirements and issues
- Conduct regular follow ups on issues raised to ensure complete resolution of the issue and customer satisfaction.
- To acquire proficient knowledge on product features and its purpose of use in real time for customers
- Demo the product to potential buyers in an effective manner. Training will be provided for the same.
- Provide training of the software to new clients.
**Skills**:1. Very Good communication, written skills in English and any additional language known is an added advantage.
2. Problem-solving ability
3. Having pleasant communication and convincing skills
Skill sets required # Spoken & written Skills English, Regional Language, Hindi good Customer focus and handling, knowledge on word
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Ability to Commute:
- Kotturpuram, Chennai, Tamil Nadu (preferred)
Ability to Relocate:
- Kotturpuram, Chennai, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
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