Digital Application Support and Services

2 weeks ago

Thane, India Siemens Digital Industries Software Full time

Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries.

We’re looking for the makers of tomorrow - the hardworking individuals ready to help Siemens transform entire industries, cities and even countries. Get to know us from the inside, develop your skills on the job and work at the cutting edge of Corporate.

The industry is right on the threshold of the fourth industrial revolution. Automation is being followed by the digitalization of production. The goal: an increase of productivity, efficiency, speed, and quality, resulting in higher competitiveness for companies on their way to the future of industry. Here you will find Siemens’ comprehensive offering for automation technology and the digitalization of production.

**The core responsibility of this role is to address following areas**:

- Lead and participate actively in implementation, demonstration & after sales service support for Digitalization product portfolio in the various Industries.
- Technical guidance & win-win alignment between business requirements and use cases.
- Plan and execute the activities of configuration per design requirement, conduct conference room pilots, Demo's, POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure.
- To Provide after sales services to the customers for Siemens Digitalization portfolio. Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail.
- Effective closure of service cases and acquisition of Service Business are the key responsibilities.
- Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
- Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service, value-additions for customers (innovation, growth, profit)
- Must participate in the full life cycle of the solution delivery.
- Plan, coach, and support regional sales teams on technical enablement and value discovery and assessment method.
- Should be willing to travel across India. Must have strong communication, presentation, and CRM skills.

**What do I need to qualify for this job?**

3+ years of experience in the Industry, minimum 2+ years of experience in the Industrial Internet of Things area.

Techno-functional expert in software product, microservices, cloud enablement, platform implementation, systems integration.

Experience in Software Products & Platform implementation is desired. Track record of delivering large scale transformations internally or as a service provider is huge plus.

Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS, Azure IoT Hub, PTC Thing works, MindSphere, either all or some of them.

Implementing Industry 4.0 solution, that is centered around Connected Products.

Knowledge on IoT Protocols (MQTT, AMQP, CoAP); OT Protocols (not limited to Modbus RTU, Modbus TCP, IEC 104), API and Web Service.

Ability to work in a rapidly changing environment where continuous innovation is desired.

**Education**

BE / B.tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable.

Strong interest in IT Technologies, Manufacturing, IoT, and Industry 4.0 themes.

**Make your mark in our exciting world at Siemens.**

This role is based in Kalwa Navi Mumbai. You’ll get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries - and the craft of things to come.

**Job Family**: Engineering

**Req ID**: 300381

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