Customer Support International Voice

1 month ago


Mansarovar Jaipur Rajasthan, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

Do you want to join for an international voice process with **lucrative salary, joining bonus, travel tickets and 15 days accommodation?**

Mandatory Qualifications:

- Age Range:18 - 35 years.
- Language Proficiency**:Fluent in spoken English** (**Versant B2 level**).
- Technical Skills: Basic technical knowledge required, including troubleshooting common technical issues.
- Prior experience in_technical support,_ **customer service**, or a related role in international processes is an added advantage

Key Responsibilities:

- Provide technical support and troubleshoot issues for international customers in a fast-paced environment.
- Handle technical queries and guide customers through _problem-solving_ processes with patience and professionalism.
- Support all shifts, with a primary focus on the _EMEA_ region.

Salary Slab:

- **37.5K** Gross per month inclusive of 1500 PLI
- One-time **joining bonus of ₹15,000**, payable after 3 months from joining date.

Relocation benefits:

- Travel tickets will be booked by company

Hours of Operation:

- Rotational 9.5 hours (8.5 hours of production & 1 hour break)
- Transport provided at odd hours

Training Period**: 2 Months

Selection Process:HR Round followed by Ops round and Versant Test

call_center #customer_support #customer_care #customer_service #international #bpo #voice_process

Pay: ₹15,000.00 - ₹37,500.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Joining bonus
- Performance bonus

Ability to commute/relocate:

- Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (preferred)

**Language**:

- Fluent English (required)

Work Location: In person



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