Customer Support International Voice
4 days ago
Do you want to join for an international voice process with **lucrative salary, joining bonus, travel tickets and 15 days accommodation?**
Mandatory Qualifications:
- Age Range:18 - 35 years.
- Language Proficiency**:Fluent in spoken English** (**Versant B2 level**).
- Technical Skills: Basic technical knowledge required, including troubleshooting common technical issues.
- Prior experience in_technical support,_ **customer service**, or a related role in international processes is an added advantage
Key Responsibilities:
- Provide technical support and troubleshoot issues for international customers in a fast-paced environment.
- Handle technical queries and guide customers through _problem-solving_ processes with patience and professionalism.
- Support all shifts, with a primary focus on the _EMEA_ region.
Salary Slab:
- **37.5K** Gross per month inclusive of 1500 PLI
- One-time **joining bonus of ₹15,000**, payable after 3 months from joining date.
Relocation benefits:
- Travel tickets will be booked by company
Hours of Operation:
- Rotational 9.5 hours (8.5 hours of production & 1 hour break)
- Transport provided at odd hours
Training Period**: 2 Months
Selection Process:HR Round followed by Ops round and Versant Test
call_center #customer_support #customer_care #customer_service #international #bpo #voice_process
Pay: ₹15,000.00 - ₹37,500.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Joining bonus
- Performance bonus
Ability to commute/relocate:
- Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- International voice process: 1 year (preferred)
**Language**:
- Fluent English (required)
Work Location: In person
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