Customer Service Officer
6 months ago
Here's your opportunity to kickstart your career working with a BPOImmediate joiners required
**Role & responsibilities**
Ready to work between 8am - 10pm window, good analyzing and quick learning is required.
Customer service / Telecalling role.
Work in rotational shifts.
- Understand customer perspective
- Problem solving: Solve all service related / product related problems on calls and various channels
- Communication: Explain and talk clearly with the customers, team members and account mangers
- Technical knowledge: Manage call process, knowledge of technical guidelines, ability to learn new processes fast
- Patience: Managing multiple tasks meaningfully
- Adaptability
10+2 / Any degree / No graduation required / Anybody can apply
Should be able to communicate in Hindi and English
Should be excellent in communication verbal & written and computer system navigations & typing
**Work Location**:Turbhe, Navi Mumbai
**Salary**: ₹10,000.00 - ₹25,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
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