Customer Service Officer

6 months ago


Navi Mumbai Maharashtra, India AI.HYR Full time

Here's your opportunity to kickstart your career working with a BPOImmediate joiners required

**Role & responsibilities**

Ready to work between 8am - 10pm window, good analyzing and quick learning is required.

Customer service / Telecalling role.

Work in rotational shifts.
- Understand customer perspective
- Problem solving: Solve all service related / product related problems on calls and various channels
- Communication: Explain and talk clearly with the customers, team members and account mangers
- Technical knowledge: Manage call process, knowledge of technical guidelines, ability to learn new processes fast
- Patience: Managing multiple tasks meaningfully
- Adaptability

10+2 / Any degree / No graduation required / Anybody can apply

Should be able to communicate in Hindi and English

Should be excellent in communication verbal & written and computer system navigations & typing

**Work Location**:Turbhe, Navi Mumbai

**Salary**: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person



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