Associate Operations Processor

1 month ago

Chennai Tamil Nadu, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking an Associate Operations Processor.

**In this role, you will**:

- Perform general clerical operations tasks that are routine in nature
- Receive, log, batch, and distribute work
- File, photocopy, and answer phones
- Prepare and distribute incoming and outgoing mail
- Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
- Work under close supervision following established procedures

**Required Qualifications**:

- 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

**Desired Qualifications**:

- Operations processer for (Central Image Processing - Virtual Keying) function
- The Virtual Keying process entails manual capturing of Checks which fail the OCR capture. The process includes capturing Amount and MICR line visible on the check image in the system to enable timely credit to Client Accounts
- Able to multi-task to accomplish tasks effectively.
- Attention to detail
- Ability to work quickly & accurately while maintaining acceptable standards of workmanship
- Quick learner with the ability to retain high volume of information
- Ability to recognize and escalate any discrepancies identified or noticed while processing.
- Review existing process in detail to identify inherent risks and work with manager/key stakeholders to incorporate controls (both manual and systematic) to enhance overall effectiveness of process
- Any Graduate
- Experience in data entry / typing / data processing jobs.

**Job expectations**:

- ** Shift timings: 8:30 PM to 5:30 AM (Night Shift) and 4:30 AM to 1:30 PM (Early Morning Shift).**:

- ** Shifts will be rotational and may include Sunday Working.**:

- ** Process would be operational on Indian Holidays and is aligned to US holidays.**

**Posting End Date**:
**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Wells Fargo Recruitment and Hiring Requirements**:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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