Associate Operations Processor

3 weeks ago

Chennai Tamil Nadu, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking an Associate Operations Processor.

The DDR team reviews Community/Retail Bank, Wealth Management & Wholesale Deposit account documents for missing signatures, supporting documentation & information related to title, relationship and tax certification to ensure policy, regulatory and legal requirements are

met.

**In this role, you will**:

- Perform general clerical operations tasks that are routine in nature
- Receive, log, batch, and distribute work
- File, photocopy, and answer phones
- Prepare and distribute incoming and outgoing mail
- Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
- Work under close supervision following established procedures

**Required Qualifications**:

- 6 months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education qualification
- ** Desired Qualifications**:

- Able to multi-task to accomplish tasks effectively.
- Able to interpret the documents or the requests received.
- Strong verbal & written communication skills
- Attention to detail.
- Excellent data entry skills
- Ability to work quickly & accurately while maintaining acceptable standards of workmanship.
- Quick learner with the ability to retain high volume of information.
- Ability to recognize and escalate any discrepancies identified or noticed while processing.
- Flexible with working in US operational hours i.e. India night shifts
- Work Schedule: Our hours of operation are 5:30 p.m. to 2:30 a.m. - 40 hours per week with a rotating late-night schedule within the team.

**Posting End Date**:
30 Jan 2025
**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Wells Fargo Recruitment and Hiring Requirements**:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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