Associate - Gift City Branch Operations

2 weeks ago


Gandhinagar, India JPMorgan Chase Bank, N.A. Full time

**Organization Description**
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

**Employer Description**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

**Job Description - **Digital and Platform Services - GIFT City Branch Operations**
- Manage the local activities within Gujarat Branch Operations, partnering with service provides across the region
- Interact with stakeholders laterally and vertically across different asset classes and seniority in business process mapping, analytics, re-engineering and enhancement
- Respond to ad-hoc regulatory demands and act as single point of contact for support functions, including compliance, legal, technology and other Operational teams
- Collaborate with regional and global stakeholders including Line Operations, APAC Innovation Council, Operations Control Management, Regulatory Reporting, Legal, Compliance, Sales and Trading in delivering digital solutions enhancing controls and efficiency
- Analyze, and prioritize manual touchpoints for enhanced efficiencies and controls leveraging Intelligent Automation and Artificial Intelligence

**Key responsibilities include:
- Provide oversight and governance of service providers to ensure we have the appropriate operating environment
- Ensure timely and accurate submission of Regulatory Reporting for the branch
- Drive the E2E process review to improve controls and processes and increase Operational efficiencies
- Driving the adoption of Regulatory reporting onto strategic platforms, including that Business Requirements and testing strategies are clearly documented, communicated, and delivered against Critical Success Criteria.
- Lead regulatory inspections and ad-hoc queries as well as managing internal audits.
- Issues and events management according to the Reg Reporting Escalation Standards

**Qualifications**:

- Strong Operations background, with good knowledge of the broader Markets business, including FX & Derivatives
- Strong critical thinking and problem-solving skills; Capable of synthesizing and summarizing complex data or findings to identify next steps and actions
- Good analytical skills, control mindset and attention to details
- Strong organizational and time management skills
- Ability to demonstrate personal initiative, ownership and accountability
- Ability to work in a fast paced and dynamic environment and be flexible to changes to scope and approach
- Excellent leadership skills, capable of managing a small team in a highly demanding area, with the ability to manage time-critical deliveries
- Strong partnership record and ability to build and maintain effective relationships with a wide range of stakeholders through the firm
- Effective interpersonal, relationship building and influencing skills
- Effective verbal and written communication skills

**We offer**
- Supportive environment to combine work and family requirements: flexible work arrangements,
- Build your career: benefit from our bespoke mentoring program and a broad range of learning and development offerings

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, sma


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