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Customer Service Associate

2 months ago

Gandhinagar, India MoSahaya Full time

Job Title:

- Customer Service Associate

Salary package:

- 13,833 to 15,833

Language:

- English with other language

Interview Location:

- Tech Mahindra Ltd, 19th Floor,QC1 Building,Tower-1,Gift City, Gandhinagar, Gujarat -382355

Or

7205153122

Job Description: Customer Service Associate (Banking Project)

Qualifications:
Undergraduate or Graduate degree preferred but not mandatory.

**Responsibilities**:
Address customer inquiries, resolve issues, and assist with banking-related queries.

Ensure accuracy and efficiency in processing customer transactions.

Offer information on banking products and services, promoting cross-selling opportunities when appropriate.

Adhere to banking regulations and maintain confidentiality of customer information.

Collaborate with team members and other departments to deliver a seamless customer experience.

Maintain up-to-date knowledge of banking policies, procedures, and industry trends.

**Requirements**:
Strong communication skills, especially in English.

Proficiency in additional languages is a plus.

Good interpersonal and problem-solving skills.

Ability to work in a fast-paced and dynamic environment.

Basic knowledge of banking operations and customer service principles.

Salary Package:
A Customer Service Associate in a banking project plays a crucial role in ensuring customer satisfaction and maintaining the bank's reputation for excellent service.

Contact with me the below number:

- 7205153122

Best Regards,

Reena

**Job Types**: Full-time, Fresher

**Salary**: ₹14,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 7205153122

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