Customer Care Executive
2 weeks ago
To take care of the Customer care department for the company
Understand the customer requirements
Answer the queries of customers where ever necessary
Make the documentations for customer requirements and standard
Follow the escallation matrix for the speedy disposal of customer requirements.
Co ordinate with other departments for helping the customer in need.
Payment follow ups and track the product deliveries, where ever required.
Make the reports to all concerned.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Perumbavoor, Ernakulam - 683542, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer care: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
Expected Start Date: 02/01/2023
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